I was one of those Alienware believers 
…I had purchased an AW 51m for work to do video editing (this is before they came out with the Roswell m) and it worked great! So I wanted to update my own personal laptop, a Dell Inspiron 4100, P-3 1.13 GHz, 640 MB of RAM. So I decided to go with the Sentia, ordered it loaded, 2.0 GHz, 2 GB of RAM, 60 Gig HD @ 7200 RPM, etc…
When I first got it I was excited
, couldn’t hardly wait to use it so I started installing all my stuff, and noticed it’s slow performance right off the bat 
, but attributed it to all the installing I was doing, I was wrong. Now, I am comparing it’s performance to the laptop that I have used on a regular basis for the past 3 years, my old Dell…and I hate to say it but the Dell was outperforming the Sentia on everything!! The only thing that the Sentia did faster was start-up and shut-down. The wireless connection sucked so I bought a new router (802.11g) and that didn’t help (oh and I updated all the drivers and called tech support numerous times). So it had to be the wireless card, opened it up and found the antenna not even snapped on 
, so I put it on and didn’t improve the connection very much…it still had very slow download times and would disconnect often. 
That’s not the only thing, programs froze way too often and sometimes took forever to load and I only had a few programs open when all this was happening. Video lagged when I would watch trailers from apple.com, and I didn’t even want to see what it would be like to play a DVD on it!
The keyboard is another gripe…I had problems with double letters or no letters at all, and the space-bar didn’t work unless you hit it in the center. Also I’m lucky I don’t burn my palms when typing because that thing gets extremely HOT
! Not only on the top but the bottom as well and the fan is constantly going, but it doesn’t seem to be doing anything… 
Now I wanted to like this thing, I called tech support for help installed all the updated drivers etc…defragged it ran scan disk. Anything and everything I could think of that would make it run like the computer it should be, but no luck…it still is slow compared to my Dell and I was looking for something FASTER…is that too much to ask for $2800.00, I think not…
I am writing this because I was one of those buyers that came to this site and read all the reviews before making my decision and went with the assumption that only a few people complained about the system, but then I experienced all the same problems!! If you are deciding between this computer and another one, go with the other one, unless of course you really want the Alien eyes (still way cool
). So I have decided that I will be sending the thing back, it has only made me very frustrated and unproductive since the day I took it out of its box… 
…I had purchased an AW 51m for work to do video editing (this is before they came out with the Roswell m) and it worked great! So I wanted to update my own personal laptop, a Dell Inspiron 4100, P-3 1.13 GHz, 640 MB of RAM. So I decided to go with the Sentia, ordered it loaded, 2.0 GHz, 2 GB of RAM, 60 Gig HD @ 7200 RPM, etc…When I first got it I was excited
, couldn’t hardly wait to use it so I started installing all my stuff, and noticed it’s slow performance right off the bat , but attributed it to all the installing I was doing, I was wrong. Now, I am comparing it’s performance to the laptop that I have used on a regular basis for the past 3 years, my old Dell…and I hate to say it but the Dell was outperforming the Sentia on everything!! The only thing that the Sentia did faster was start-up and shut-down. The wireless connection sucked so I bought a new router (802.11g) and that didn’t help (oh and I updated all the drivers and called tech support numerous times). So it had to be the wireless card, opened it up and found the antenna not even snapped on , so I put it on and didn’t improve the connection very much…it still had very slow download times and would disconnect often. That’s not the only thing, programs froze way too often and sometimes took forever to load and I only had a few programs open when all this was happening. Video lagged when I would watch trailers from apple.com, and I didn’t even want to see what it would be like to play a DVD on it!
The keyboard is another gripe…I had problems with double letters or no letters at all, and the space-bar didn’t work unless you hit it in the center. Also I’m lucky I don’t burn my palms when typing because that thing gets extremely HOT
! Not only on the top but the bottom as well and the fan is constantly going, but it doesn’t seem to be doing anything… Now I wanted to like this thing, I called tech support for help installed all the updated drivers etc…defragged it ran scan disk. Anything and everything I could think of that would make it run like the computer it should be, but no luck…it still is slow compared to my Dell and I was looking for something FASTER…is that too much to ask for $2800.00, I think not…
I am writing this because I was one of those buyers that came to this site and read all the reviews before making my decision and went with the assumption that only a few people complained about the system, but then I experienced all the same problems!! If you are deciding between this computer and another one, go with the other one, unless of course you really want the Alien eyes (still way cool
). So I have decided that I will be sending the thing back, it has only made me very frustrated and unproductive since the day I took it out of its box… 
that "maybe" I could send it into AW so they could figure out what could be the problem. Well I did speak with an AW tech and spoke with him for about 
3 hours intermittently between him putting me on hold to find out what to do next…
