Guess you found out nothing...
Originally Posted by Alienware-JuanG
I am looking into the satus of your system at this moment.
Once I get any information, I shall post.
Guess JuanG has found out nothing pertaining to my system, but I have found out something so I'll post instead...
AW says that FedEx lost the tracking number for my system (which is kind of hard to believe) and when I last spoke with them this past Wednesday, 1/19, they stated that the computer was in their possession and that they would give me a call regarding it's status this Friday, 1/21, but guess what, not to my surprise, I have received no such phone call from them.
Oh and by the way, from my long conversations with anyone at AW, they will not waive the 15% restocking fee even if the computer is a lemon! So basically the customers of AW will always end up the losers...
So status as of today, it has been 40 days
since AW received my system, I am paying interest on the money that I paid for the computer without having the computer to show for it. I haven't heard a peep from them to let me know what is going on, only reason I know anything is because I have been calling them. They tried to make the situation better by giving me $100 worth of Amazon Gift Certificates, but guess what I'm still out $2800!! Once I talk with them I'll fill you all in on what happens.RECOMMENDATION:
Buy your computers from anyone but AW, you will pay less get a better machine and will encounter less frustration!! Oh and did I mention actually have a computer to show for the money you spent...