Everyone,
Could come please give me some advice on this situation. I just bought a Alienware Sentia 244 a little more than a year ago and its giving me problems a month after the warranty expires (WTF?). Here is the problem:
When you try to boot the computer the you hear the Hard Drive spin then it dies and you hear 1 and then 2 beeps (video card error). Nothing shows up on the screen, then screen get a different color lines on it. Called Alien Tech Support, off warranty but they were nice to let it slide just this once, and told me to do the following:
external monitor hook up ("load optimal default" in Bios),
unattach the wireless built in wireless card for a minute,
paper clip to the metal piece in front of the laptop, where the latch goes into
etc......
So I tried all of the following and it seems that after you load the optimal default in Bios, I get the screen back on the laptop. HOWEVER, here is the kicker once I remove the power cord from the computer and try to boot up from battery power, I get the same beep beep no screen problem again.
Doing the bios reset and having the power cord on, powering on= no problem so far,
Doing the bios reset and having the power cord out, powering on= problem
Is this a motherboard problem? Will the laptop have to be sent back to AW who will charge at least 2 hrs Diagnostic + cost of parts?
PS. another interesting thing that I notice is that the system clock is always reset (too year 2002) everytime this problem happens. hope that helps?
Thank you guys for any comments, help, advice...
Could come please give me some advice on this situation. I just bought a Alienware Sentia 244 a little more than a year ago and its giving me problems a month after the warranty expires (WTF?). Here is the problem:
When you try to boot the computer the you hear the Hard Drive spin then it dies and you hear 1 and then 2 beeps (video card error). Nothing shows up on the screen, then screen get a different color lines on it. Called Alien Tech Support, off warranty but they were nice to let it slide just this once, and told me to do the following:
external monitor hook up ("load optimal default" in Bios),
unattach the wireless built in wireless card for a minute,
paper clip to the metal piece in front of the laptop, where the latch goes into
etc......
So I tried all of the following and it seems that after you load the optimal default in Bios, I get the screen back on the laptop. HOWEVER, here is the kicker once I remove the power cord from the computer and try to boot up from battery power, I get the same beep beep no screen problem again.
Doing the bios reset and having the power cord on, powering on= no problem so far,
Doing the bios reset and having the power cord out, powering on= problem
Is this a motherboard problem? Will the laptop have to be sent back to AW who will charge at least 2 hrs Diagnostic + cost of parts?
PS. another interesting thing that I notice is that the system clock is always reset (too year 2002) everytime this problem happens. hope that helps?
Thank you guys for any comments, help, advice...
