With a little persistence, Dell really helped out greatly on this one. Props to their service department. Maybe it will work out in the end, maybe not (I'm hoping that the bluetooth craps out again upon replacement, and by a 3 strike rule I'll get a new rig
). My laptop is out of warranty, but they had replaced my bluetooth transceiver 8 months ago because of a coffee spill (that may have worked to my advantage).
They are replacing my motherboard and internal bluetooth transceiver.
I put in my service tag, chatted with a rep online, gave him the link to this thread. I was extremely persistent that it was a design problem & that thousands of people had this problem. I spammed the thread link here and there to make sure he looked at it. Before long, I asked how I could get in touch with a supervisor or someone that had the authority to replace my parts. After a wait, he responded he could replace both the motherboard and the bluetooth. Good luck to you all...