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8790 Artifacting

post #1 of 385
Thread Starter 
Hey, I own one of those ol' dusty 8790's from back in the day. Recently, when I play anything thats even semi-intensive for the graphics card (meaning UT2K4 or even EQ), it will tend to artifact after a while. I'm running on all default graphics settings (410/270), and I have not OC'ed my graphics card past 500/300, so I'm pretty sure I havent done any damage to the card itself. Anyone else have these problems? Please dont tell me I'm screwed and have to ship it back to Sager to have it fixed (although you probably should if that's the case)

thanks in advance
post #2 of 385
Yep, same here. Used to work fine, but now it barely even works. Oh, right mines dead. Yep, but just before it did it showed the same signs as above. Could hardly even play BF 1942 without crashing.
post #3 of 385
Have you cleaned the unit? Especially under the keyboard. The metal plate under the keyboard on the 8790 serves to help with the cooling of the GPU, as well as other components.
post #4 of 385
look under peer to peer support for the 8790 for threads about this problem. they would probably help out. i just rma-ed my 8790 for artifacting which was probably similar to yours.
post #5 of 385
Thread Starter 
yeah, I recently cleaned my computer, and it didnt help one bit. I didnt clean under the keyboard, however. it plays my games at around 62C with a standard deviation of about 3C. highest its ever gotten during gaming was 66C. ...you rma-ed? what does that mean? glad (if you can say that) to see im not alone...has anyone solved this problem?
post #6 of 385
i sent mine back to sager. mine was artifacting without ever going over 52.the normal temp for yours is 62? that seems pretty high to me. you check to make sure the heat sink was clean and the fans werent obstructed? i guess its possible for some computers to run hotter than others but that seems kinda surprising. someone else will be able to advise you better, but to me it seems possible that yours is artifacting because of the heat. does it artifact immediately or after the game runs for a bit?
post #7 of 385
Might want to get a can of compressed air and blow out the bottom fans (and per G-Omaha's' excellent suggestion- make sure to stick a toothpick in the fan while you're blowing so you don't ruin them).

My personal experience so far, with one of the 8790's from back in the day, is that it took a motherboard replacement from Clevo to get me back running. I'm still artifacting, though, but not as badly. I need to reformat/reinstall and see if I can square away some of the issues- haven't had time to do that lately. Hopefully that will clear things up.

Several other owners of the initial wave of WXGA 8790s seem to be experiencing this issue, so I wouldn't be surprised if you're headed that direction, too. Make sure to clean out the machine first, though. Might be as simple as that.
post #8 of 385
Thread Starter 
no, normal temperature for mine is about 45-50, gaming it gets to 60-65. could it just be that mobmeter isnt showing the temperature for my GPU and its overheating? its getting to be a real problem...I cant run ut2k4 for more than 10 minutes without it starting to artifact, and it makes gaming nearly impossible...very disappointing.
post #9 of 385
sorry but... what is artifacting?
post #10 of 385
Artifacting is when the computer screen flips out, mostly because the GPU gets too hot... I think.

Search FriedToast's review of his 8790 and around the 15-16th page, , and it'll show screenshot's of artifacting.
post #11 of 385
Thread Starter 
yeah...so has anyone else experienced this problem, or more importantly, found a solution for it? I sent PCTorque an email telling them I may have to ship it in, but I would like to avoid that because I'm a college student and getting by for even a month without a computer puts me out of contact with a lot of friends and just really makes writing papers a hassel. Thanks in advance, all!
post #12 of 385
Mine is not artifacting but the screen brightness keeps flickering between max and the next one down. I read all the treads on this problem but they were some time ago and no-one seemed to have a solution other than turn down the brightness which is un-acceptable. Did anyone ever resolve theirs? Does loosing the screws under the key board help with the flickering?
post #13 of 385
Thread Starter 
ummm...heh...I believe you have your own thread for your own problem...mine concerns problems with my gpu and unprecedented artifacting
post #14 of 385
Other than cleaning out the fans and loosening the screws underneath the keyboard, I don't think you've got any options other than sending it in for service, unfortunately. You've contacted PCT, but you might want to fill out Sager's online service form, too. They are the ones that you'll actually work with, so I'd go that route. PCT will most likely advise you to do the same.
post #15 of 385
I've started to get SERIOUS artifacting problems with my lappy recently. A month ago a graphical lag problem occurred to me and to some other people, but it stopped at some point and I thought the problem was solved. Now, it doesn't lag anymore but instead artifacts have become really bad. I remember that a couple of months ago artifacts were simply small dots that appeared randomly on the screen and on the textures in games. Now, the dots have become huge triangles that often cover the WHOLE screen and you can't even see the game behind them. In Rome total war, not only the triangles and dots appear, but often big big spots/stains on the screen and the whole system slows down for approximately a second. Then after quitting the game the desktop is covered with "dead pixels" that disappear after a restart.

This situation is unacceptable and I tried to see if the omegadrivers were the problem but the results are the same with every version. The fans are clean, I even unscrewed everything and manually cleaned the fans instead of just blowing compressed air inside. The fan exits are not covered by anything, since I've raised the laptop from the table by 4-5 cm and artifacts appear no matter how hot the lappy is. Crap, I remember playing farcry on max settings and bringing the laptop to horrible temperatures without ANY problems.
I want to know what's going on with the lappy. It's sad that I bought such an expensive product and nobody told me its life expectancy was only 4-5 months.
Right now it works perfectly with everything but 3d games... unfortunately games were the main purpose of the 8790.

Any idea about what I can do? I can't really RMA it because I won't survive without a powerful computer for that long. There must be a way to solve this.

Thx, and sorry for the rant.
post #16 of 385
Thread Starter 
wow, that is the EXACT problem I have, and I couldnt have described it better. I'm going to make a call to pctorqu first thing today once I get home from DC, and I will notify you of what they say. I feel the exact same way, I cant live long without a high end laptop and that I paid all this money just to have it shut down after the first 4 months. Yeah, mine started out the same way...occasional small triangles and artifacts. Now when I play UT2K4 (god, i dont even bother with EQ2 or Doom 3 anymore) for more than 5 minutes, it will start to artifact. After about 15-20 minutes, it will get so bad that I will literally be unable to see where I am going or who I am firing at. Even staring straight at the ground will produce unwieldly results. I can exit out, but again, I will have the random dead pixel problem too. Restart fixes it, but this is absolutely unacceptable. I've noticed, however, that when it artifacts, the temperature takes a plunge as if the GPU isnt working as hard. There seems to be SOME correlation between temperature and artifacting, although I wouldnt see why becuase it is always far below anything near critical (it usually maxes at 57, whereas preartifacting, it would get to 63-66 during gaming and be in the safe zone). Do you too have an extreme edition processor? There may be a link. Nice (although not really, you know what I mean) to hear I'm not alone.
post #17 of 385
strife, i have a northwood, a few weeks ago i started noticing lag in my games and after about 30 mins. of playing my menus on my games began blocking out, with large black boxes on the corners, etc. i'm not sure if this is considered artifacting, but then the black boxes began to affect my game play. my unit had a constant temp of 52C when idling (the fans never shut off). i'm not sure what it was when i played games, got much hotter tho. i replied to another one of your threads telling you to pull the panel off your heatsink and check to make sure there are no clogs. compressed air would not remove my clog from my heatsink. after removing the clog, my temps dropped back down and cycled b/t 40-50C. this helped my games, i stopped noticing the black boxes and it didn't seems to lag anymore. i still notice a little lag in CS:source, but all other games seem to be fine. again i have the northwood, so i hope this will help you out. i'm curious to see what sager says about your problem, i hope this isn't the beginning of a very bad problem. my unit is only 4 months old as well.
post #18 of 385
It is amazing on how many individuals have had this problem after having the system for a period of time. I too had a problem with artifacting the same as listed above. Everything normal and then suddenly artifacting in all areas of the system (games, surfing, etc). I contacted Hypersonic and they had me return it and replaced the motherboard/video. I ended up getting the new BIOS this way.

But it definitely seems to be a common problem with these systems. How about they replace all 8790s (and GX7's in my case) with the new models. Ok... time to stop dreaming.
post #19 of 385
Thread Starter 
The problem definitely isnt with heating because it doesnt get up to gaming temperatures when artifacting. Before it started artifacting, it would go up to about 63-66C every time I did anything at all that involved the graphics card, even run a GBA emulator. Now with artifacting, it tops out at 58 (highest I've seen it go), which means (or would appear to suggest) that there is something hindering the function of the GPU, be it software or hardware malfunction. I have cleaned out my system as I said before, and I did see two dust bunnies in the fans. I tried to remove them with a needle, but gave up and figured I was satisfied with the job I had done after removing a dustbowl from the inside of my laptop.

There does, however, seem to be a correlation between artifacting and heat dissipation in this case. If I turn the fans on turbo, it will slow the eventual artifacting, however it will not stop it from completely destroying any hopes for gaming for over 10 minutes at a time. I have taken a couple of screens in an effort to help explain.


This is what UT2K4 looks like about 3 or 4 minutes into it. Rapidly appearing/unappearing triangles take over your screen in a mess that resembles something of an animal being slaughtered infront of you, and its insides being thrown against your screen...in 32x speed.


This is what happens after you get out of the game and try to go to a website. It starts artifacting pretty badly like this if you try and scroll down.

Hope this helped spark a bit more interest in this particular problem and/or solved a couple questions.
post #20 of 385
Thread Starter 
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