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Emachine notebook shutdown

post #1 of 10
Thread Starter 
I have an emachine M5312. It used to shut down sometimes, which I attributed to overheating while I was really hammering the system. However, it now shuts down within 10 minutes or less of starting up. I can't even get it to run long enough to check logs for errors. There are no warnings, and it is a full shutdown, not standby or hibernate. I have all original hardware, XP SP2, mcafee antivirus, and usual microsoft stuff.

No response from emachine support yet, but I've not heard good things about their level of support.

Any ideas?
post #2 of 10
Is it under warrenty?
post #3 of 10
Thread Starter 

warranty

It may be, I need to check. I bought it in the US, and have since moved to England, so getting it serviced here is not really an option.
post #4 of 10
Emachines email support sucks. Call them on the phone. Phone support is pretty good.
post #5 of 10
listen and see if the cpu fan spins up to max for about 5 seconds before it shuts down completely. If so, its a hardware problem and the mobo is going to have to be replaced. I was lucky enough to have CompUSA swap out mine when I had it.
post #6 of 10

mobo?

maybe not necessarily motherboard, but sounds like maybe fans might be going out or something...

if it isn't in warranty anymore, try opening it up and throwing some arctic silver (or something similar) on the CPU under the heatsink instead of the stock cooling agent.
post #7 of 10

It's dust Kiddies

Got the same laptop M5312.. It died chronically when sustained 100% cpu from day one. I returned it to emachines for a fan upgrade and it ran hot but didn't die for a time.. Have been inside it with the dust off a buncha times since then.. dust blocks the airflow throught the heat sink and it runs hotter and hotter as a result eventually it cannot cool the processor Has anyone tried the 35 watt version of the mobile XP 2400+ on this box? I would be willing to buy one if it is supported/would run cooler and give the fan a break.. I'll bet it wouldn't hurt the battery life either
post #8 of 10
What is the mobo?
post #9 of 10
Did you find out what the problem was???
post #10 of 10
hahaha this is an OLD thread!

this case design had a problem with the cooling overall. just overheating.
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