Originally Posted by Cloudburst2000
I called them on the phone about the free shipping email and rebate offer I got through email. They honored it for me maybe because I actually phoned them and didn't just email them. But this was before I placed the order. They sent me an email saying if you place your order in the next 24 hours, you will receive free shipping and a $100 rebate. However, the link didn't work. Instead of emailing them, call them on the phone. But don't delete the email. I did have to forward the message to the customer rep that I was speaking with to prove that I had gotten the email.
Also, they said that because they were changing my order it would add several days to my estimated ship date -- HA! now *that* is a load of crap... the only change to my order was the credit for the shipping fee that I never should have been charged in the first place.
Ah, I love AW machines... and I'm sure they mean well. But I'm glad that I went into this order knowing what to expect (or what not to expect, as it were), or else I'd probably pop a blood vessel.