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Asus - warranty is strict?

post #1 of 9
1/12/05 at 3:47am
Thread Starter 
I'm thinking of getting an Asus M6[b]Ne, mainly because it's a pretty nice-looking notebook and it's one of few that I've actually held in my hands and used - and I liked it.

My only concern is the warranty. According to Asus' website, you can't even install RAM without voiding the warranty, let alone the hard drive, optical drive, and CPU. This is dumb - Asus must think all of their customer's are retarded (or maybe just this potential one for misreading the warranty? )

Anyone have anything to say about this?
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post #2 of 9
1/12/05 at 9:42am
i think when they say 'you cant even install RAM without voiding the warranty"...they mean that the RAM/CPU/Optical drive/etc must be fitted by a registered Asus specialist inorder to not void warranty..
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post #3 of 9
1/12/05 at 11:20am
Thread Starter 
I'm aware of that, thank-you.

...It's extremely dumb and it turns me off of Asus completely unless there is some way to get them to allow you to make these changes?
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post #4 of 9
1/12/05 at 12:09pm
Quote:
Originally Posted by epp_b
I'm aware of that, thank-you.

...It's extremely dumb and it turns me off of Asus completely unless there is some way to get them to allow you to make these changes?
Nope. Many manufacturer's are still on that "void warranty" sticker type if you do anything you void the warranty approach...they don't think their customers are dumb...they are just avoiding potential huge financial losses due to people screwing up their notebooks and bitching to customer service to get a new one...
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post #5 of 9
1/12/05 at 1:06pm
Thread Starter 
Quote:
Nope. Many manufacturer's are still on that "void warranty" sticker type if you do anything you void the warranty approach...
What...the put a sticker on everything?!

Quote:
they don't think their customers are dumb...
They just about have to. I know of many other manufacturers that will not void the warranty for a simple RAM or HDD upgrade.

Quote:
they are just avoiding potential huge financial losses due to people screwing up their notebooks and bitching to customer service to get a new one...
Sigh...yet another case of a "two-teir" system is needed: a "noob" warranty, and an "experienced user" warranty.
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post #6 of 9
1/12/05 at 1:45pm
Thread Starter 
I know Chembook has a re-badged version of this notebook...might Chembook have a different warranty policy? Or would they just forward me to Asus?
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post #7 of 9
1/13/05 at 2:56am
On most warranties the only thing that is not warrantied if you do a switch is the new piece you put in.
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post #8 of 9
1/13/05 at 9:01am
Quote:
Originally Posted by kronus
On most warranties the only thing that is not warrantied if you do a switch is the new piece you put in.
Right, that is how it goes. Myself I'm gonna upgrade everything I can without taking off stickers (so everything except CPU (for now at least)) and keep the original parts to put back in in case I gotta call on the warranty. It would be nice to sell these but it's just as good to lend you RAM to your parents to use in their laptop, get an enclosure for the old HD and have external storage, etc...
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post #9 of 9
1/13/05 at 11:06am
Thread Starter 
Quote:
Originally Posted by kronus
On most warranties the only thing that is not warrantied if you do a switch is the new piece you put in.
Ah! Well, if that's the case, I would completely understand it.
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