Phase 6: (Inventory Audit)
The inventory that will be used to custom build your PC has now been inspected. Please be aware that a back-order situation might or might not exist in this phase. If a back-order situation does exist, it should not impede your order's progress.
Phase 7: (Materials Inspection)
All accessories such as Manuals (if applicable), CDs, cables, etc., that are included with your system have now been inspected.
Phase 8: (Pre Assembly)
Your system is now in queue and waiting to be assembled, integrated and inspected by quality assurance.
Phase 9: (Production: Assembly & Integration)
Your system is being hand-built by an Alienware® Assembly Technician. We take great pride in building our systems, as our motto reflects, "build it as if it were your own". The assembly stage can take some time as all the cabling in the machine is carefully installed and the results are greater upgrade flexibility and thermal airflows. Every assembly technician has been trained and qualified to Alienware Standards. We pride ourselves on not only giving you a high performance computer system, but a piece of art!
Phase 10: (Production: Phase #1)
Your system is undergoing the first stage of the Alienware® 200-point quality control process. This stage includes the installation of the operating system, drivers and any applications that are specific to the system you ordered. Our Alienware® Integration Technician will also install any demos, benchmark utilities, and burn-in software necessary to correctly monitor your system’s performance. These functions are performed by AlienFactory, a proprietary software designed by Alienware for our valued customers.
Phase 11: (Production: Phase #2)
Your system is undergoing the second stage of the Alienware® 200-point quality control process. This is the most crucial stage. We perform a series of grueling tests that push the hardware components in your system to the very limit. This phase is especially important because it is here where the system either passes or fails. If it does fail, it will automatically go to one of our diagnostic technicians to identify and correct any problems before we ship it to you. If the system doesn't pass our performance metrics, we will build it again from the beginning. Perfection takes time!
Phase 12: (Production: Quality Control)
Your system is undergoing the final stage of the Alienware® 200-point quality control process. An Alienware® Quality Inspector is in charge of inspecting your machine from top to bottom for any obvious or latent defects. Our Inspectors are seasoned technicians/engineers and are very experienced in the art of perfection.
Phase 13: (Production: Shipping)
Your system is being carefully packed for shipping.
Phase 14: (Order Shipped)
Congratulations, your order has been shipped. We only hope you enjoy it as much as we enjoyed building it for you.
Those are you remaining phases each with description.