Why is alienware have such crap support or customer help or i dont even knwo what to call it...i put an order in on the 3rd of jan. as of maybe 5 days ago i got an email saying i was in phase 9 and my city 17 was being built. so i figured id call today to see where they were because i havent go any new emails or anything and so the guy says, forget his name could hardly understand him... that my computer is in queue to be built. im like wtf? they sent me an email saying it was allready being built but the guy on the phone says its only in que. thats some pretty crappy communication on AW's part...
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1/18/05 at 9:27pm