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hp warrenties

post #1 of 7
1/22/05 at 5:13pm
Thread Starter 
hey i am buying a dv 1040.. from costco. i know hp gives one year warrenty on their laptop but as wondering if i should get extended warrenty.. and which ones u guys recommend .. what types of warrenties are offered by them and which ones are good one is good to get ..i need feedback from hp users as it wil be my first hp comp and have no idea if they break down or not.. pleaase help
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post #2 of 7
1/22/05 at 5:21pm
Good going on getting it from Costco - probably the best place to buy electronics.

As far as warranty, it's probably worth it to extend it to at least two years. However, if you plan on owning it for 3 or more years, you may want to get a 3 year warranty.

Just as a side note, there are mixed reports on HP's quality. On the one hand, they are a big name retailer - so you'll probably never have the problems one experiences with some smaller retailers (simply because big companies usually have enough people you can talk to at their 800#s so that you can get something done from one of them). On the other hand, some people have said things about a poor build quality on some of their notebooks.
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post #3 of 7
1/22/05 at 5:35pm
Thread Starter 
costco has a 12 month return policy.. i had bought a desktop and i returned it at costco after like 15 months(unlimeted return policy at that time) and they took it.. hahaha.. i guess people like me did that so often that they changed their computer return poilcy from unlimetd to like 12 months which indead is not bad.. i am nust wondering if at all i should buy an extended plan or damage protection plan from hp... which one is better. is the extended warrenty cover the damage protection too or??
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post #4 of 7
1/22/05 at 5:45pm
Extended warranty and damage protection plans are two separate things.

An extended warranty covers the computer and its components (usually not the battery though) for a specified period of time. It warranties them against defects in manufacturing, malfunction, or failure due to everyday use. It does not include anything you do to the laptop (although sometimes its hard for them to prove that you messed it up).

A damage protection plan is usually sold above a warranty (i.e. you need to get the warranty and then pay extra for this). The damage protection plan covers, typically, any accidental damage done to the laptop for the specified period of time you purchase it for. Accidental damage is stuff like; spilling liquid on your laptop, dropping it, etc. Some of these plans even include protection against theft (though, not many, and they will always specify if they do).

If you are accident prone or clumsy, a damage protection plan may be in order.
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post #5 of 7
1/22/05 at 6:43pm
Quote:
Originally Posted by ilCacciatore
Good going on getting it from Costco - probably the best place to buy electronics.
Is that sarcasm? It really sounds like it to me...
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post #6 of 7
1/22/05 at 7:12pm
I guess it did sound sarcastic in a way.

But no. Costco really is the best place. My girlfriend bought a cell phone there and brought it back after a year and half because... well... she dropped it a lot. They gave her the price she paid for that phone towards a new one.

Also my cousin had a notebook from them and after about 4 1/2 months the screen died (strangest thing). He brought it in to their store and they had stopped carrying the model, so they gave him a new one that cost a hundred dollars more than he paid because he couldn't wait to have it serviced (he needed it immediately). They even transfered all of his files over from the HDD to the new computer.
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post #7 of 7
1/23/05 at 12:37am
Thread Starter 
i am gettin it for 1100.. thats the best deal i have found so.. and costco does have the best policy as well as deals on electronics
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