I E-mail Dell today asking about the release of the 9300, and they sent me back a vary ambiguous E-mail.
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Dear Mr. Clark,
Thank you for contacting Dell?s Online Consumer Customer Care.
Dell allows you to virtually build your system configuration so that it
best suits your needs. We have extensive online information on our
systems at the Dell website.
You can check the various notebooks offered by dell at:
http://www1.us.dell.com/content/prod...=19&l=en&s=dhs
Similarly you can check the various desktops offered by dell at:
http://www1.us.dell.com/content/prod...=19&l=en&s=dhs
To order online please follow the following instructions:
1)Select the system you desire and the business segment that would suit
your needs.
2)Choose the blue button ?Customize?.
3)Select the features and accessories for your system.
4)Select the blue button ?Update Price? to get a quote for your
customized system.
5)Select the blue button ?Add to Cart?.
You can save your cart for ordering in future or print or e-mail it.
6)Select the tab ?Check Out ? and login you account or create a new
account if you don?t have one. This will process your order.
For more information on new systems please contact our Sales department
at:
1-800-915-3355 (Extension: 66200)
Our Representatives are available Monday through Friday 7:00 AM and
11:00 PM CST. They will be happy to assist you with information on
pricing, products shipping, and payment options.
Thank you for giving me the opportunity to assist you.
If there is anything additional that you need, feel free to visit our
online Customer Care center at:
www.Dellcustomercare.com
Respectfully,
Mel
Rep ID 66102
07:00A.M to 03:30P.M. CST Tuesday-Saturday
Dell?s Online Consumer Customer Care
If responding to me, please use the ?REPLY? function of your e-mail
program. This will keep SAME SUBJECT LINE of our e-mail. Otherwise
your message may be delayed or lost.
Visit the NEW Customer Care Website!
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http://forums.us.dell.com/supportforums/
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http://support.dell.com/EmailDell/Em...&validate=true
Original Message Follows:
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* * * PLEASE DO NOT CHANGE THE SUBJECT WHEN REPLYING * * *
*** This is a feedback Message from the Dell Online Communications
Center. ***
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Customer Information:
***********************************************
Requesting Organization(Empty for DHS) =
Name = Darin P Clark
Customer Number =
Requestor E-Mail =fishpro6@aol.com
Contact Phone =412-559-8775
Service Tag =
Order Number =
Issue Category = Pre-Sales/Sales Question
***********************************************
Problem Description:
I have been hearing a lot about a new Dell model, the Inspiron 9300, and
I was just wondering when it is supposed to go on sale. It looks like a
great product; I can't wait to get my hands on one! Thank you in advance
for your valuable service.
***********************************************
Sent To:
us_csd@dell.com
Referring URL: 128.2.151.25
Date Submitted: 1/22/2005
Date Received(K): 1/22/05 06:50:26 PM
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