Well, here's the update on my problems. I have spent quite a bit of time on the phone and talked to quite a few nice people and one not so nice. We got everything straightened out. I dunno exactly what happened, but they said I needed to verify something and call back the next day to finish verifying it. So, I called back and somehow everything was fine and took care of itself. Also, it's actually on Phase 8 instead of 2 as one Representative stated. The delivery time has been set back, but not too much.
I have restored faith in AW. Most of the people I've talked to have tried to get things straightened out. I do really want this computer and I'm really excited to be getting my first AW. Now, I hope that I have as much luck with it as all of you have.
Also, thx to Alienware-Steve for checking up on everything and making sure it's all going smooth now.