First off, hi all, yes I'm new!
Anyway, as the topic states these forums are a true breath of fresh air. I recently ordered an Alienware Area 51-5500 and in all honesty I was totally weary and pretty weary about it. Everywhere you look you see nothing but bad reports and horror stories. Even reseller ratings is about a 60-40 good vs bad ratio, but I expect that from there since they are designed more towards venting. It's just great to find a set of forums with countless members whom all have had a great experience with alienware and it's really renewed my faith. Because I wanted to give AW the benefit of the doubt and document my experience once I placed my order I started an on going review with resellerratings and to my surprise not even 24 hours later, a full day before the review would even be posted an Alienware rep contacted me, basically ordering her exclusive service in keeping me updated through the process. I have since bombared her email box with emails about my concerns to changing part of the order and she's been nothing but a doll to deal with, always pleasant and totally helpful, always responding to emails etc. Im currently back in phase three of my order after adding the respawn kit and my estimated ship date is february 6th, which is a sunday...so Im gonna say the 7th.
Can't wait to get my computer and become a full fledged member of the alienware section here at Notebook forums!

Anyway, as the topic states these forums are a true breath of fresh air. I recently ordered an Alienware Area 51-5500 and in all honesty I was totally weary and pretty weary about it. Everywhere you look you see nothing but bad reports and horror stories. Even reseller ratings is about a 60-40 good vs bad ratio, but I expect that from there since they are designed more towards venting. It's just great to find a set of forums with countless members whom all have had a great experience with alienware and it's really renewed my faith. Because I wanted to give AW the benefit of the doubt and document my experience once I placed my order I started an on going review with resellerratings and to my surprise not even 24 hours later, a full day before the review would even be posted an Alienware rep contacted me, basically ordering her exclusive service in keeping me updated through the process. I have since bombared her email box with emails about my concerns to changing part of the order and she's been nothing but a doll to deal with, always pleasant and totally helpful, always responding to emails etc. Im currently back in phase three of my order after adding the respawn kit and my estimated ship date is february 6th, which is a sunday...so Im gonna say the 7th.
Can't wait to get my computer and become a full fledged member of the alienware section here at Notebook forums!









Hope you like that bad boy. What will you name it? I bet all the PCs on your network will be envious of the ALX.

