First HP says there is no warranty end date, then that it's 2morrow?
Help! First their chat tech says my warranty has no end date, then, that it ends 2 morrow, then, she goes to talk to her supervisor and comes back saying that it ended a lonnnnng
time ago, possibly b4 the laptop was even built?
All this just because I updated the bios, as per their site's recommendation.
I purchased the Pavillion ze5270 laptop 2nd hand, last week. It worked well, nice lil machine, but the young fellow who owned it had loaded up the hard drive with Mp3s and the drivers, etc. were never updated.
So, before transfer/removing any of his stuff (there was still about 11% free on the 40 gig HD ) I added my family as users (no files stored there yet), left his 2 user names there, got the laptop on our home wireless network, no prob, and then commenced to updating it.
Windows updates all went in, NP. Some grumpiness with IE browser, but he had it all set for Firefox, so I used the installed Mozilla browser instead. All went off without a hitch. Updated well everywhere, even at HP. Drivers etc... all recommended at their site. Like a breeze."The"
problem developed upon download and install of their BIOS update to f 14. And *poof*
went the notebook. *please see my last post*
I saved all communication with HP. Can I post the chat transcript here? Removing all names? It would make for interesting reading, to say the least. It's a real runaround.
So can somebody please help? Help me fix my lovely doorstop of a laptop?