Never Buy A Dell - Page 2  

Acutally, if you read my post- I was not the one who made the sucky purchase. I know better to buy from *ANY* pre-configured major name brand desktop vendor because I can build a better computer for way less than what an OEM can sell it for.

Which brings up another point- Dell is overly aggressive with marketing to those who don't know a thing about computers- hence the crappy purchase from my wife before we knew each other.

I work on many computer issues at my job- lots of those computers are Dell computers. Out of those computers- the Compaq brands have given me the least problems. Installing wireless cards and other peripherals have been the most problematic when it comes to Dell. Why would that be? DELL OEM specific parts. I've talked to reps from D-Link, Netgear, Cisco, and lots of others who have told me they have had more issues with Dell than any other. Yeah, I could probably argue and say that's because more people own a Dell but I highly doubt it.

Let's not forget Dell selling their so called watered down Lexmark printers with the "Dell" badges on them. They are Lexmark printers with one major difference- the ink cartridges look EXACTLY like a Lexmark but they are keyed backwards.

Having over 1000 posts does not make you a computer expert and I tend to think my post was quite a bit more tactful than saying "Dell Sucks." So, get off of your high horse.

Just like anything else- if you don't like what someone writes, you aren't forced to read it which is OBVIOUS that you didn't read my post since you jumped to conclusions.

P.S. Congrats on your elite status so "Newbies" like us can worship you and your "dark side of the force."

Tell me, who in their right mind would say "Ok, I'll agree to 28.5% interest and a hidden service charge!"
Just like the 1000's of other people who don't know about computers, right?

Most of us on this forum are computer savvy and know what we buy.

Lets say this was your mother- she buys a dell and experiences what I initially wrote about...You wouldn't be too impressed now would you? Now lets say you had to spend a few thousand to pay off her debt...Maybe that will give you a little understanding.

No sweat really- I can deal with issues and I did deal with issues and I paid off my wife's debt.

My whole gripe was the way Dell handled everything. Why should they care- they are rich and they want to save money by outsourcing their help to a foreign country. No, Dell isn't the only one who does this but when you are trying to get a problem resolved that can affect your credit or someone you care about's credit it sure can be a hassle.

Also to those who say no companies care about the customer- I've read a lot of good things about PCTorque in this forum so don't say it's EVERY vendor.

I'll admit it was unfair to pinpoint INDIA but I'd be just as pissed if it was outsourced to any other country regardless of where. If I was from Italy, I wouldn't want some American who learned to speak Italian offering me advice.