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College students.... - Page 2

post #21 of 45
8/22/03 at 8:43pm
Quote:
Originally posted by ThomTy
Not that complaining about it is going to do anything, but you really can't blame people for being frustrated. This makes the 2nd delay, and further information that they won't have 500 units to ship like they thought. Only 350 are going out the first 2 days (200 mentioned the first day, likely 150 more the 2nd day).

They aren't even sure if things are going to be shipped monday either.

Personally I'm getting a bit anxious. My money has already been taken (wire-transfer) and now that I look at it I'm probably not going to make it into the first batch.

I'm really looking forward to having this laptop but time is 'awastin. Last week I thought I would have it by now, and I'm guessing next friday I'll be saying the same.

I'm not saying this is PC Torque's fault (the reseller I chose) nor Sager's fault. I'm just saying that we, as consumers, have the right to be frustrated at repeated delays on recieving a product we have already paid for.
Technically this is the first delay. The 15th date was a misunderstanding...powernotebooks has always quoted the 22nd. But I feel your frustration, I'm in the same boat. I'd love to get a tracking number today, but I'm not at the point where I'm ready to call Sager names or deride them over a decision to put quality ahead of promised delivery date.
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post #22 of 45
8/22/03 at 8:57pm
Quote:
Originally posted by ayasin
Ok this is my last post on this subject because I don't really have time to teach you about how business in the real world works...you'll find out soon enough anyway.

Sager is predicting a 2 day slip in the schedule because of a problem they discovered at the last minute. Guess what...in the real world stuff happens like that. It's not about knowing your limits, it's about understanding that complex technology brings with it an array of risks. If you want Sager to enumerate the risks of schedule slip and to give you project estimates I suggest you pay them about 10 times what you are. In reality they are doing very well and keeping you informed (they even gave the reason for the slip).
IN THE REAL WORLD SLIPS ARE TAKEN INTO CONSIDERATION.

edit: woops wrong button, you dont say "ok the soonest we can have these things out of everything goes like clockwork and everything happens perfectly is THIS TIME. Lets tell the customers thats the ship date. It doesn't matter that a SLIP is immenent in today's "complex businessworld" and that it will probably delay shipment once if not twice..no lets go ahead and tell them thats the date.

I'm sorry, i'm not a business major which is why I probably don't understand this. I'm an engineer and to me this just doesn't make sense.
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post #23 of 45
8/22/03 at 8:59pm
SORRY for the delay, but the DELAY for the new release is nothing compared to how MANY companies operate with daily ORDERS.

Click those links and you'll understand what I mean. A week delay for a new release that they couldn't help is nothing compared to waiting 2 months like many thousands of people do for laptops to ship just with regular orders and not even pre-orders.

They're doing what they can.
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post #24 of 45
8/22/03 at 9:01pm
Quote:
Originally posted by Adam@PCTorque
SORRY for the delay, but the DELAY for the new release is nothing compared to how MANY companies operate with daily ORDERS.

Click those links and you'll understand what I mean. A week delay for a new release that they couldn't help is nothing compared to waiting 2 months like many thousands of people do for laptops to ship just with regular orders and not even pre-orders.

They're doing what they can.
I guess I just expected more out of sager
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post #25 of 45
8/22/03 at 9:04pm
Quote:
Originally posted by Uthanatos
I'm sorry, i'm not a business major which is why I probably don't understand this. I'm an engineer and to me this just doesn't make sense.
I'm not a business major either, I'm an engineer as well. I deal with enough business nowadays that I understand a bit more of this. Here's the deal...some slips are not predictable and the length of them is unknowable. You don't estimate based on the likelyhood of edge cases occuring. You estimate based on the happy case and then add some margine for slip. Why don't you estimate based on edge cases? Because not all of them are knowable. Suppose that the factory that makes the keybaords that Sager will use has a machine go down and therefore can't deliver the keyboards for a week. Should Sager have been able to predict this? Of course not. When I say that slips in the real world happen these are the types of things I'm talking about (or bugs sneaking in that are really hard to find or something like that).
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post #26 of 45
8/22/03 at 9:05pm
Quote:
Originally posted by Uthanatos
I guess I just expected more out of sager
I see the delays as being more out of them.. at least they aren't just shipping out a product they arent comfortable giving to consumers yet.. some companies would have just shipped it out with the old keyboard and had you have to pay possibly for the new keyboard
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post #27 of 45
8/22/03 at 9:07pm
i dunno bout u guys but my classes are impossible, I have bio, chem, multivariate math, writing, language and into to cell bio, im pretty suer that im going to be doin work to fierst damn day. Btw the reason i have sop many classes is the damn messed up program i am in it allows me to start med school early but is near impossible.
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post #28 of 45
8/22/03 at 9:07pm
Quote:
Originally posted by Uthanatos
funny thing is I'd be on my way to Bestbuy right now, but when my hard drive crashed the backups for my emails only went bakc to about a week before I ordered my laptop and thus don't have my order number and THUS can't cancel my order. I'll throw my frustrations at Sager by not buying form them. I was REALLY hoping to help pctorque out for being so great, its not their fault for sager practicing what I believe to be bad business habits. Now if I could get Adam to respond to my email and hopefully figure out my order number I can be done with this unfortunately.
...Sounds like you are blowing off a little steam. Understandable.

You will kick yourself, my friend. You will not find a better laptop than Sager, and you are giving up an opportunity to be the envy of everyone on your dorm floor AND class.

C'mon, think about it. It is just business, and you are taking this VERY personally. Sager has hit some unexpected SNAFU's... what are they supposed to do? They have to build something from several different parts shipped to them from several different places. For God's sake, they are changing the keyboard in order to make it better! (They are finally losing that silly enter/back-slash key configuration.)

Ask yourself this: Would you get even an answer about ship-time with Dell, Compaq, HP, etc.? Not really. Furthermore, the technology would be inferior.

Hang in there.

Give them a break, and give yourself one.

Trust me.

Cheers.
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post #29 of 45
8/22/03 at 9:08pm
Quote:
Originally posted by Uthanatos
I guess I just expected more out of sager
That's likely the crux of the problem. Your expectations were unrealistic for any company. If you want zero slip just add 3 months to any promised date and you'll likely be happy when it arrives ahead of schedule.
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post #30 of 45
8/22/03 at 9:17pm
Quote:
Originally posted by Rakewell
...Sounds like you are blowing off a little steam. Understandable.

You will kick yourself, my friend. You will not find a better laptop than Sager, and you are giving up an opportunity to be the envy of everyone on your dorm floor AND class.

C'mon, think about it. It is just business, and you are taking this VERY personally. Sager has hit some unexpected SNAFU's... what are they supposed to do? They have to build something from several different parts shipped to them from several different places. For God's sake, they are changing the keyboard in order to make it better! (They are finally losing that silly enter/back-slash key configuration.)

Ask yourself this: Would you get even an answer about ship-time with Dell, Compaq, HP, etc.? Not really. Furthermore, the technology would be inferior.

Hang in there.

Give them a break, and give yourself one.

Trust me.

Cheers.

your damn right I'm just blowing off some steam, you think I would act like this NORMALLY?

why I'm blowing off some steam:
My sager was supposed to originally ship on the 15th WOO HOO! Now since I don't have room for a desktop and a laptop I made plans to sell my desktop. A friend of mine was in need of some good equipment for his father so I made arrangments to sell to him. He needed it by the 20th because some parts were going with him to school. Even after the first delay I stuck with the original agreement to sell him my desktop. Now I find out the laptop shipment is delayed again (this does not bother me) but that there are only 350 laptops being sent and if you didn't order DAMNED EARLY you won't get one (BIG PROBLEM HERE). I can handle small 1-2 week delays but I guess what pisses me off most is that my order might be months away from being fulfilled. I NEED A COMPUTER. Sure I can do my programs in teh labs but I dont' want ot be using 600mhz machines to work on my engineering projects

So here I am typing on my girlfriends laptop wondering if I might be going iwthout a laptop at school for a many weeks

*continues to bang head on wall*
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post #31 of 45
8/22/03 at 9:25pm
you do realise that some of us did engineering and math type computing back in the days of 64 MHz and below dont you?
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post #32 of 45
8/22/03 at 9:29pm
Please, everyone who is really upset and wants to bail, please do. It will just mean the folks that are willing to wait will get theirs that much sooner.

So, please, please, bail out now, right away. Get out of the way of those that want to stick it out and get one of the best machines at one of the best values.

Don't just piss and moan, go ahead and cancel your order and let someone else have that machine, someone who really knows what its worth and is willing to wait for it.

I am sure that while it may pose a bit of a hassle for PCTorque and perhaps even Sager, in a month or so, they won't even remember your name. They'll be so busy shipping machines and taking orders they won't have either the time nor the inclination to think about you.

I'm not saying they don't care, they do. Both companies would like to make everyone happy, happy clients are good clients and good clients send money on a regular basis and that's what its all about.
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post #33 of 45
8/22/03 at 9:29pm
Quote:
Originally posted by Andersen
you do realise that some of us did engineering and math type computing back in the days of 64 MHz and below dont you?

yes which is why things weren't as good back then
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post #34 of 45
8/22/03 at 9:48pm
Real Life 101 - anything that can go wrong usually does - dont be a pratt - call Adam - give him your name - cancel your damn order and stop whining

Quote:
Originally posted by Uthanatos
business 101.1 know your means and your extremes.
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post #35 of 45
8/22/03 at 10:55pm
Quote:
Originally posted by MARQUISDARQUIS
Please, everyone who is really upset and wants to bail, please do. It will just mean the folks that are willing to wait will get theirs that much sooner.

So, please, please, bail out now, right away. Get out of the way of those that want to stick it out and get one of the best machines at one of the best values.

Don't just piss and moan, go ahead and cancel your order and let someone else have that machine, someone who really knows what its worth and is willing to wait for it.

I am sure that while it may pose a bit of a hassle for PCTorque and perhaps even Sager, in a month or so, they won't even remember your name. They'll be so busy shipping machines and taking orders they won't have either the time nor the inclination to think about you.

I'm not saying they don't care, they do. Both companies would like to make everyone happy, happy clients are good clients and good clients send money on a regular basis and that's what its all about.
DAMMIT MARQUIS, you're ruining it! You're supposed to play along, this being the payoff for those of us who have the patience and understanding to wait.

You blew it man! Stop making people feel guilty for getting themselves all riled up and ready to cancel their orders. This is something we want, so we get ours quicker!!!!
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post #36 of 45
8/22/03 at 11:38pm
Quote:
Originally posted by Andersen
you do realise that some of us did engineering and math type computing back in the days of 64 MHz and below dont you?
Trying to remember what the MHz was on my sliderule. I had one of the fancy cases that had a loop so you could hang it on your belt.
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post #37 of 45
8/22/03 at 11:56pm

makes decision

I am going to wait, until Spring to get a Sager and get something small probably a thinkpad 600 or something anybody have a good place I can get something good cheap for like 300? US


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post #38 of 45
8/23/03 at 12:32am
Quote:
Originally posted by ThomTy
DAMMIT MARQUIS, you're ruining it! You're supposed to play along, this being the payoff for those of us who have the patience and understanding to wait.

You blew it man! Stop making people feel guilty for getting themselves all riled up and ready to cancel their orders. This is something we want, so we get ours quicker!!!!
well keep waiting, my afternoon got a whole lot better. Adam helped me out (I'm #27 for the 8890), my university FINALLY altered my balance (bout damn time!), AND..well there was an and but I forgot what it was..anyway I'm in a much better mood.


sorry to everyone, I was just grumpy..but hey it gave ya something to read didn't it
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post #39 of 45
8/23/03 at 1:15am
what i dont understand is how all you engineering majors (me being one as well) dont understand when deadlines are missed. i hope your boss is easier on you than you guys are on sager. this is a state of the art laptop, one you could not find ANYWHERE else. Be patient. Also, I, as an engineering major, am able to use the computers on campus for any work necessary. If I am unable to do that I can use my home desktop. I am really interested to know who of you requires a pc that much. A TI89 can do almost anything maple can, so give it a rest and learn to use your calculators.
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post #40 of 45
8/23/03 at 1:26am
I never said I couldn't use a slower machine, but when using C(++)/Java/VB etc I prefer to do it on a nice fast 2.8ghz machine running the OS of my choice. Not a 600mhz noname brand running windows 98.
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