Originally Posted by Hammerhead
I don't have to work at Alienware to know a drive manufactured in October didn't take this ridiculous path you've made up in trying to get everyone you can angry at Alienware. Seems to me anytime anyone has a slight problem with Alienware, you jump on them and start humping their leg while spewing your nonsense.
And I'll bet you ordered hardware in the quantities that Alienware does when you were building computers in your parents basement.
The drive is not "all scratched up", he said it had a scratch on it.
You're the first to bitch that it takes months for Alienware to do anything, so how exactly does an October manufacturing date mean the drive is "obviously used?"
Hammerhead... I'm just supporting supernaturals claim.
1. Again, you are entitled to your opinion but I will humor you anyway with a response to your question... you never know the path of a computer part. They could have received the bulk shipment of drives in November, used the drive for an RMA, they improperly packaged the drive for shipping (I have received multiple poorly packaged RMA items from Alienware), the lucky recipient of the drive had problems and sent it back within the 5 days required by AW, AW tests the drive & thinks there is no problem with it and puts it back on the shelf for future RMA's. So, based on this scenario the used beat up drive that was handled by a customer would be sitting on a shelf in December.
2. You do not know me or my company but to humor you again, it did not start in my parents basement. When I purchase OEM parts it is under a legal business. To purchase bulk OEM from distributors you sometimes need to have an OEM approval from the manufacturer for the product that you are purchasing. Microsoft is an example.
3. If you read supernaturals post he said "scratched up drive". Does scratched up mean 1 scratch... maybe yes maybe no but he said he would take pictures and post them.
4. I did not say obviously used, I said "serviceably used". If you’re going to quote me at least do it right. There is also a difference between "most likely" and obviously but it was IMO. If you read my first post I also said, "Or... they store their new drives poorly." I was saying the drive could be new but improperly stored. There is no reason why new parts, OEM or not, should be "all scratched up". It's "obviously" poor storage, poor packaging for shipping or poor handling. Might be the manufacturer's fault or AW's fault but the customer received a scratched up drive as a replacement for a 'new' DOA part. That is AW's responsability and based on JuanG's response they 'might' do something about it if "the damage is extensive". Should the damage have to be extensive in this situation?
5. Maybe I like humping legs... have you ever tried it
Did you every think that maybe your doing a little too much AW leg humping
Bottom line... If you read my first post it was harmless, just my opinon of the situation. Now I have to defend myself again from your personal attacks as if everyone on this forum wants to hear this crap.
Edit: Spelling error