Pixel defect survey/report for 9860 (please post if you own a 9860)

Got mine on 2/8/05 and the screen is perfect.

Received mine 2/11 - pixel perfect.

Got 2/4/05 and screen is perfect.

Received 2/10
# of stuck/dead/partially failed pixels - 0

got two in dec both perfect

I got one in Nov w/ no dead or stuck pixels(lol do i count )

got mine last week - perfect

Where is the poll?

Mine is perfect (02/05)

deuch

got mine 2 days ago and perfect

Got mine this past Tuesday and my screen is flawless. This whole thread is really a moot point because no matter what type of LCD it is, its always possible to have stuck or dead pixels. Whether you buy Sager, Alienware, Hypersonic, Voodoo, Falcon Northwest, the chances of having a dead or stuck pixel are all the same. The only thing different are their policies on them.

Sure, it's always possible. It all comes from the same place after all, but a company that actually has quality assurance and actually does check what they sell before they send it out to their customer, should be able to catch bad screens.

I don't know at what point in the laptops journey when it gets powered up, but I would think that before it reaches my hands, especially considering it is (at least mine) loaded with windows, that someone has turned it on and seen the screen.

If a company has quality assurance and has a check list of what to look at before sending out the laptop they just assembled for you, no doubt that bad pixel's are caught. No doubt that some companies knowingly send out screens that have 1 or 2 dead pixels, hoping the customer is meek enough not to contest it or flat out not notice it. I am sure the resellers are under the same policies of bad pixels on screens with the manufacturers that actually makes them and if they don't unload that screen with one or two dead pixels that's not in the center of the screen, then they will have to eat the cost of that screen themselves.

Some companies claim they do a 72hour burn in test. With such a test, I would think no one should get their laptop from the UPS/Fedex guy, only to turn it on and see dead pixels. Dead pixels that develop over time are the only things they can't really protect against, but obvious ones that are there right from the start should be a cinch to catch. Not doing so only show's they have very poor quality assurance or maybe no morals on how they do bussiness.

1 Lighted Blue Pixel - Driving Me Nuts!!!

I got 1 Lighted Blue Pixel - Driving Me Nuts!!! Its like see a blue mole in my face...

Got mine February 8, one stuck green pixel in the lower right corner. Bugged the crap out of me for two days when I decided to RMA it.

My second one is on the way, should be here next Tuesday. The one I have currently is going back under the 30-day money back guarantee. Discount Laptops submitted the new order with a request for a "dead pixel scan", we'll see if it makes a difference the second time around.

I'll report back again when the new one shows.

Jon

I got mine in early december and i have one stuck green pixel but its ok to live with. It doesnt bother me at all.

One DAy feel lucky my cousin bought an Alienware 5500 some months back and when it came in it wouldnt work on battery. He had to call tech supprt about 10 times before they would even issue him an RMA number. He also had to waiste over a week fighting them so he could get his laptop back within a reasonable time because he was going to france the next week and that is why he purchased it in the first place. So if you want to talk about a company that should have a quality control there is where you should look first.

Sager ships directly for many retailers out there and they are the ones that do the testing for many places. I envision that they are testing many machines at once and if they are not doing a dead Pixel scan (which can be requested) they are just looking to make sure it passed all the prerequisit tests. This means to me that they let the machine do the test and look at the result as they start the test on the next machine. Think of the amount of manhours it would take to babysit each and every machine thru each test before shipping each unit. I think that would defiinately show in the price and since the official policy from Sager is 5 dead pixels I would believe that one is a passing number and actually did pass the quality control.

I have had mine since the middle of November, and the screen is flawless!!!

don't u just hate the stupid stuck pixel

Well if it was right in the middle of the screen it would be a real pain but since mine is lower right part of the screen, above the power button, most of the times i dont even notice it. I'm used to it basically but even when i first got it i wasnt really bummed about it. I would like to have a perect screen but hey its only one pixel...