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"the are no high speeb usb host controllers installed"

post #1 of 6
2/26/05 at 2:55am
Thread Starter 
Once I connected my external HDD to 8790 I got this message

the are no high speeb usb host controllers installed on this computer

Don't we get usb 2.0 ports on 8790????

Please advise.
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post #2 of 6
2/26/05 at 1:07pm
Yep the port on the left side all by itself. It acts up from time to time. Not sure if it's the controller or the device (USB 2.0 cam) But works great with my Benq Dual layer dvd burned I got. I have had it pop up once and tell me that the port wasn't 2.0 and speed was up to par. I am thinking that may be due to what is on it from the 7-1 media reader to the USB 2.0 cam. I monitor bandwidth and voltages on it haven't seen anything to out the ordinary. Then what is ordinary on the 8790. G-Omaha might be able to shed a little lite on this better than I.
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post #3 of 6
2/26/05 at 3:08pm
First question is what operating system and service packs are installed.

If you have WIN XP with SP1 or SP2, then I would uninstall the USB devices and controllers and then power down. Wait a few seconds and power the unit on. It should reinstall the newest USB drivers (The USB 2.0 ones). Let us know what happens.

If you don't have WIN XP or SP1, then you need to upgrade. If you O/S is other than WIN XP, you will need to go to Microsoft's site to determine the maintenance level (SP oand/or upgrades) that will enable USB 2.0 and then upgrade, uninstall the old USB devices and the let the system reinstall the new USB 2.0 devices.

All the USB ports on the 870 should be 2.0 - or at least mine are and I have connected external devices to all three.

After you found out that WIN2003ADV could not be used on the 8790, which O/S did you install?
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post #4 of 6
2/27/05 at 12:44am
Thread Starter 
Hi guys.

I am running XP PRO SP2. I have followed your advice and uninstalled the USB devices and controllers. After restart, Win took a while to install it all back and my external USB2.0 hard drive doesnt generate that messages anymore when connected. I am just wondering why SP2 didnt upgrade those drivers dirung install.
Anyway works great now, thanks for help!
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post #5 of 6
2/27/05 at 2:05am
It wasn't automatic under the SP1 upgrade either. Not sure why; however, next time I see Bill Gates, I'll ask him - Oh by the way, don't hold you breath on this one.

Glad to know that it's working now.
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post #6 of 6
2/27/05 at 11:43am
Ok only the 24DD controller is listed as USB2 the rest list as USB. Did the same thing and uninstalled them turned off the machine and it silently re-installed the drives for XP SP2.
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