Originally Posted by angelsfan2005
I've been in contact with Dell support, and they've had me try the following to no avail:
1. install latest audio drivers
2. disable track stick
3. unplug AC adapter (this >slightly, improved the problem)
Now they are offering to have me send the system back for depot repair. Should I bother? They never answered my question (posed twice - all via email) as to whether this problem can actually be fixed, or whether it is a design flaw.
Anybody have input? Can this problem be fixed?
see thats a serious prob and every d610 is affected by.
techs and i tryed everything (techs was twice here, about 5 hours in all):
work the sigmatel driver
disable wifi, alp, stick,
hardware disable wireless, alp, keys, stick, modem
(much more is not built in!)
and nothing get the trick
so im sure its a design flaw - dell has not tested it - dell let test by his customers.
but after the smoke get clear:
they have now to check the mainboard carefully to fix it, but that need time, a lot of time. or they take the mainboard form an other manufactor with other chips, whatever
but dell has first to work out a solution for all theire customers who already own a d610
and then they have to realize, there are two independent probs, first one, who exist almost over 3 years and affected by every dell laptop since then is the WHINE, the typical dell seeshell sound
and the second is, who's affected above all the new d-serie, the electric noise from what.
i tel a lot with support, and they came out slowly but they realize the issue gradualy
so im sure in the future this prob has been solved, dell comes very early with HD-audio
but we are not interestet in future - we are interestet by now.