8790 Has just died??

I have a Sager 8790-S

I was using the computer around 11pm tonight, and was typing away using AIM, and MS Word, and everything just died. The computer acted as if power was cut from it, there was no shut down warning, no fans running, no warning sounds, just stopped. the power brick's green light is on, but the computer is not recieveing any power from it i guess. the 3 lights on the outside and inside of the computer that show mail, battery and AC power are all blank (off completly).

I have removed the battery for about a hour, and held the power button in for about 60 seconds, then i replaced the battery, and pressed power and nothing happend.

The computer is currently sitting on the table, battery in place, but AC power removed. no periferals (sp?) are connected.

I have owned this computer sience August, and have had no major issues with it. as a materof fact, this is the 6th computer (2nd laptop) i have ever owned (sience 1993), and is the best todate (spec and reliability)

I am unsure if it is a static discharge effect, i am carfull when using it, but i typaclly use the external keyboard, and mouse. (i prefer the external when typing long reports)

I suppose it could be a random massive hardware failure. I have tested the mouse and keyboard on another computer...both appear to work normal.

With no other problem history with this machine, this is a bit of a suprise.


Does anyone have any suggestions, or should i just call sager and set up a RMA?

Thank you for anyhelp you can give

- Damian








System Specs: (maybe it will help someone to help me fix it)

Sager 8790-S
Pentium 4 Northwood 3.4 GHZ
2048 MB RAM
2x 60GB 7200 HDD
Radeon 9700 256 MB
Windows XP Pro SP1
DVD-RW
802.11g

Extra Hardware
Antec Cooling Platform
MS Intellemouse Explorer 3.0
MS Office Keyboard

well...i called PC Torque..talked to Rick

I have to RMA "my baby".

I was told its prolly a motherboard issue.

I should be getting a phone call or email from Sager soon.

hopefully it can be fixed soon....i need it for school.

i will keep everyone updated


- Damian

i just got my RMA number....
I read somewhere on the forum here you are supposed to remove your hard drives and RAM before, is this true?

i know its a motherboard issue...based on what i was told by PC Torque, and my peers on this forum.

i sent it monday morning...USPS Priority Post, with insurance and delivry confermation.

I wanted to get USPS Priority Post, with Insured Resgistered Mail and signiture confermation, but the Post office said they could only give me what was listed above.

so...if sager gets it wednesday, and start work right away, they will be done friday, and can ship it monday. With UPS Ground, i should get it back on the 21st..with a new MOBO that hopefully wont be SEMC's and say "die you stupid piece of ****"

It ended up costing me $68 dollars total, and i insured for $3600.

Priority Post is a 2 day thing.

well...i just checked the post office...my 8790 was delivered on the 9th...so i will prolly get it on the 21st.

i got my tracking number today from Sager Support.

My computer is supposed to arrive on March 21.

SEMC: i will take a look for your etchings. haha

The email from sager said, they replaced the MoBoard, and cleaned the fans.

ummm...if you bought your in august too....then its under warentey. all you should have to be paid for is the shipping.

as far as the USPS goes i would go with:
Priority Post
Registered Mail with Insurance
and Signiture Confermation.

It should only be like $50. enless your post office is gonna be a pain in the butt like mine, and give me a inferior service at higher prices, and refuse to give you what you want. but i think that was an outlier from the norm.