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Frequent wireless disconnects - Page 2

post #21 of 30
Thread Starter 
I know what you mean....when I was trying out the encryption it did the same thing. So I just left it out...but the problem's still there. =(
post #22 of 30
DI-624... Has that 108mbps thing right? The "SuperG". What firmware version do you have? You can get to it from that same 192.168.0.1 page, somewhere in there is a Tools > Firmware page that shows you your current version.

You might want to download and install the latest firmware from www.support.dlink.com.

The next question is... Are you using internal wireless cards in your laptops, or DLink Super G wireless cards? If your router is set to do Super G and you don't have DLink Super G wireless cards it will probably not work very well, if at all. If that is the case I would recommend disabling the Super G mode:

Go to 192.168.0.1.
Login.
Go to Advanced.
Go to Performance.
Set Super G Mode to "Disabled"
Also make sure that 802.11G only Mode is set to "Disabled" so that 802.11B cards can connect.
Click Apply, then Continue.

Another thought... Sometimes routers just go bad. What you described before as far as the lights blinking out before you lost connection might indicate a problem with the router. Sometimes reinstalling the firmware or upgrading to the latest version will fix that. Keep in mind that you don't have to use the latest version but you can actually revert to older versions that you download from the support website. You might also look at ftp.dlink.com for more firmwares. Scratch that, looks like the same 1.25 and 1.28 as are at the support.dlink.com site. So try each of those. PLEASE PLEASE PLEASE keep in mind that whenever you upload the firmware to your router it will wipe out any settings you may have had, so you will need to remember your WAN settings so that you can get connected to the internet again. If you have cable you probably won't have to change anything but if you have DSL (PPPoE) then you will have to input a username and password and possibly change the MTU to 1492 to get reconnected after upgrading firmware.

Hope those ideas help.
post #23 of 30
Quote:
Originally Posted by farmersckn
DI-624... Has that 108mbps thing right? The "SuperG". What firmware version do you have? You can get to it from that same 192.168.0.1 page, somewhere in there is a Tools > Firmware page that shows you your current version.

You might want to download and install the latest firmware from www.support.dlink.com.

The next question is... Are you using internal wireless cards in your laptops, or DLink Super G wireless cards? If your router is set to do Super G and you don't have DLink Super G wireless cards it will probably not work very well, if at all. If that is the case I would recommend disabling the Super G mode:

Go to 192.168.0.1.
Login.
Go to Advanced.
Go to Performance.
Set Super G Mode to "Disabled"
Also make sure that 802.11G only Mode is set to "Disabled" so that 802.11B cards can connect.
Click Apply, then Continue.

Another thought... Sometimes routers just go bad. What you described before as far as the lights blinking out before you lost connection might indicate a problem with the router. Sometimes reinstalling the firmware or upgrading to the latest version will fix that. Keep in mind that you don't have to use the latest version but you can actually revert to older versions that you download from the support website. You might also look at ftp.dlink.com for more firmwares. Scratch that, looks like the same 1.25 and 1.28 as are at the support.dlink.com site. So try each of those. PLEASE PLEASE PLEASE keep in mind that whenever you upload the firmware to your router it will wipe out any settings you may have had, so you will need to remember your WAN settings so that you can get connected to the internet again. If you have cable you probably won't have to change anything but if you have DSL (PPPoE) then you will have to input a username and password and possibly change the MTU to 1492 to get reconnected after upgrading firmware.

Hope those ideas help.
Not a bad idea, however, if u r going to try different firmware versions, u can save your current settings (which will include any and everything that you've set, incl. login passwords, any encryption settings, sid name changes etc.) to a backup file that u can later reload to regain all your custom settings etc.

I can't think of the correct sequence to how to get to that page, but its somewhere probably under the 'Advanced Settings' tab or something similar.

When I get home I'll check back w/ the thread and if u haven't posted anything I'll post where exactly thats located.

Good luck.

Btw, I also agree that its very possible that the router is dead. If u have the time, it wouldn't hurt to pick up an identical machine at Bestbuy or CC (u can return it anyway w/ no cost to you) and verify that the new machine isn't spazzing out like its (apparently retarded)cousin although come to think of it, I doubt you will be able to find a revision B anywhere except Ebay.
post #24 of 30
I was having pretty much the same problem with my Netgear SuperG router. I called up their tech support and we went through things for an hour for them to figure out that something had shorted in the router, or melted and was malfunctioning. I was going to send it back and get it replaced but i went online first (to see if anyone else had the same problem as me with the same router), and sure enough SEVERAL people have had nearly the same problem as me (not to mention the router had serious compatibility issues with non-Netgear products). So i chucked the thing, and went to Circuity City and bought the new Pre-N technology from Belkin (who have great customer support from my experience, something was wrong with the CD not reading what settings to use for my computer, so i called them up and was on the phone on a monday evening with tech support within seven minutes it had taken Netgear nearly 4 hours before this 20 minutes to pick up the phone). So if you do decide to go out and buy a new wireless router i would highly recommend Belkin (purely from my good experience only though). Even if you decide against Belkin, make sure you research at online retailers with customer reviews of the router that your looking at and make sure that previous buyers are happy with the product.
post #25 of 30
Oh yah and for anyone else who thinks they might be able to help this poor fellow, I offer up probably the best thing D-link has done in the area of support (I think their support pages are shabby and hard to navigate / find what you need) and that is the router emulator:

D-Link DI-624 Router Interface

As far as support pages go I think D-links are not very good but this is one feature I've always thought was neat.
post #26 of 30
In response to your PM riiven I think the reason that you cannot modify the channel is because your router is set to work in Super G mode. Its been almost a year since I did any of this tech-support stuff for D-link and its fuzzy but I seem to remember not being able to change the channel for that reason. I tried to find that written somewhere on D-link's page but as I said before their documentation is somewhat shabby and my search yielded no results. If you disable Super G mode (if it is indeed enabled) you should then be able to change the channel.
post #27 of 30
Quote:
Originally Posted by Djembe_Rob
Do you have any encryption or WPA enabled? When I turned the encryption on with my router (DI-524), it spazzed out similar to what you said. I took it off, and presto! No more issues. Of course it's unsecure, but it works!
use a mac filter and it will be more secure without rapeing your bandwidth and cpu power
post #28 of 30

incompetent = me

Quote:
Originally Posted by pr50wner
use a mac filter and it will be more secure without rapeing your bandwidth and cpu power
I tried that and accidentally locked out my network. I have come to understand that I am a networking noob. Oh, well. You'd need a CD and a code from the ISP to get online and the computers aren't actually networked, so it's not that big of a deal at the moment.
post #29 of 30
Ive had the same problem with my D-Link 614+ wireless router. It keeps losing wireless connection every 30 mins or so. Then I changed the wireless channel from 6 to 11, it fixed the problem and it will only disconnect like once a year or so. You should try finding a way to change the channel from 6 to something else. You can try pressing a pin into the reset hole and HOLD it there for like 15 seconds, it will reset the whole router back to factory settings (except for firmwire) and try changing the channel first thing you do. Let us know how it goes. Good luck to you.
post #30 of 30
I get exactly the same problem with my linksys WAP 11uk 2.6v AP. Only unplugging and plugging it from the power makes it work again. I have tried changing the channels around but it didnt make much difference. I will try some other solutions suggested here but many are not compaitble with my brand
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