c'mon, entrance. I can have opinion outside of being a moderator. Im not an official source of information and I will be the first to admit that I learn something new in this forum everyday. When I help someone, it is from years of experience that I have from this forum and on my own. moderator is only what I do in regard to keeping this forum a nice place to be at. my comment was just from my own observation. I seen you were having a problem and I sent a message to Alienware-Steve to check into it. Alienware frequents this forum but they don't just sit around watching for posts to pop up. plus this isnt an official Alienware forum. so it is kind of amazing to find an Alienware rep here to help its owners. You can also send them a message on your own if you need any help. all I did was initiate your contact with Alienware because I know that your fairly new to this forum.
You need to talk with Alienware about your issues because they wont have an open discussion about your issues. Its not professional and it is out of respect for your privacy. We only get to see what you post here in the forum and we all hope you will be completely satisfied. and...you did post something about a fruit basket.
have you tried for duct tape yet.