|I figured since your paying for a high end laptop, you would have some high end quality in the case, but shame on you sager!
I hate the cracks as much as anyone (I've replaced my lcd cover once about a half year ago, and no cracks since), but let's be clear. It is a high-end (power wise) laptop, but I don't think we "paid" for it. When I was first attracted to Sager, I was compelled by two things: The power they put in the laptop, and the low cost. When I got my used Eurocom D500P (5680 equivalent), I paid about $1700 US. It was about a 4 month old machine. I think PCTorque was selling the same config for around $2300 US at the time (December 2003).
At the time, the only other laptops that were comparable in power were the "luxury" laptops (Alienware, Voodoo) which cost at least $1000US more. The high end name brand laptops (Dells, HP/Compaq, Toshiba) didn't have the ATI 9600 Pro Turbo card, didn't have P4 CPUs (maybe low-end P4s?), didn't have UXGA screens, didn't support 1gig of RAM (let alone 2), didn't have 7200 rpm hard drives...and cost about the same as the 5680, at least up here in Canada.
I guess what I'm saying is in the 5680, we have a very powerful DTR, and we got it for a real good price. It is unfortunate that the casing had to be of cheap quality, but frankly, something had to give.
Now, if I had bought an Alienware or a Voodoo, and got the same problems, I'd feel more gypped. But really, a $50 repair which can be done ourselves in under an hour is (to me) a small and acceptable bit of maintenance for what I paid for the laptop.
Don't get me wrong - it sucks to have your lid crack or even break in some instances. Feel upset, complain - that's perfectly fine. But don't say we paid for a high end laptop and thus expect a high-end case. We paid for high-end components, and little else, and it showed in the price.