News story: Foreigners gain thousands of jobs on Dell US staff

This is, unfortunately, nothing new. Every major corporation in America takes money from American's, then screws them out of the oppertunity to work. We hear that the economy is improving... sure it is. If you'd like to work at Walmart.

Our intellectual and technilogical edge is being sold down the river by every big company in America.

Do I own a Dell? Yes. If I could have afforded a computer from a company that supports America, I would have done it (Please don't mention Alienware... look at my experiences with them in my posts and you'll see why they're SO not the model of how to do business).

We can't change it. Only the people in charge -- you know, the one's with 10 million dollar golden parachutes that they get after running a company into the ground -- can change it. And they've shown a marked lack of foresight.

Or maybe not: They got theirs. Too bad for you if you didn't get yours.

If you buy a notebook from Alienware or buy Sager, you are supporting Clevo which is based in Taiwan and probably only employs a handful of people in the U.S. as resellers. At least Dell is providing 24,600 American's with jobs.

Excellent point. Better than nothing. Offshoring will eventually ruin this country and the rich CEO's will be saying "What happened?" "Who let this happen?"

They may think offshoring saves money, but the reality is....and always has been, "You get what you pay for".

Overseas manufacturing is a double-edged sword... There is relevant proof that it harms and helps our domestic economy. Also, like you guys, I don't really want to speak to a customer service rep in India but if it means that my computer is going to cost less, then I will make that sacrifice.

There is substantial proof that Unions are hurting this country and have been been for many decades...

Canada, listed in the article as one of the countries Dell is expanding operations in, is more highly unionized (and taxed) than the United States.

I don't see what the big deal with outsourcing is. We are all people on this planet. We need to think in terms of cooperation as humans and not just me me me. Otherwise, when the aliens come from outer space we'll be divided and unprepared. Or, we could just negotiate and give them Australia or something.

Let me say I dont care where my support comes from. But I do care when there is a communication gap between me and the tech due to them not knowing english well enough or that they are not technical enough and cant say what they need to cause once again that cant speak english well enough.

If I have to learn a diffrent language just to put my problem across to them so they understand the words that are coming out of my mouth then I should be paid when I call them.

I waste more time on hold and trying to tell the issue I am having when the product that company sold me then I do actually fixing the problem when I get the part that I need.

Yes I prefer that the jobs stay in the US for the simple fact that it is a company based here and it should have the higher % of jobs. If it is Indian based company then let them have the higher % of jobs.

I am tired of trying to understand something they say cause the accent is too damn thick to speak english or that they dont know english enough to even type it. yes it is cool they know multiple languages and more power to them! But I want someone who understands what I say when I say it. it is bad enough that the majority of peolpe I have to talk to in a day is not techno savy enough to know what the command line is or that tcp/ip is a networking protocol that logging off your computer does not mean powering it off at the power button. Now I have to deal with someone else who can understand the techno jargon cause of a language barrier I mean come on!!

that's b.s. the reason is that americans are fat ass stupid who don't want to do menial work...that is why they could only find 24,600 people...americans just don't want to do those kinds of jobs anymore

case in point, there are so many fast food jobs and when we were in an economic boom, high schoolers and such didn't want to take those jobs or took them and flipped their noses at managers since they could find jobs elsewhere. who did people hire? mexicans who aren't ashamed to do jobs..there are lots of american losers in Austin, TX, begging for money, when they could freakin work.

i personally have no qualms about doing menial tasks if it means money on the table...people need to wake up. outsourcing means that americans have stopped wanting to do those jobs, or are too lazy to get trained. protectionist policies do nothing to save jobs...if you want that, then live in a socialist or communist state so you can have a job, do nothing, and have everything equal, albeit it will be a yugo

also, outsourcing brings back remittances to the U.S.

True I forgot about how lazy most of us has become. But another thing is most americans think they are too good for that type of work? I have friends who will not take a job unless it is x amount per hr/yr and they would rather go into debt or get evicted before taking a lesser paying job.

I dont know but if it comes to me bagging groceries by day and working at starbucks at night to feed my wife and son then guess what I will do that but if I can get my nice comfy high dollar paying job somewhere then I will take that too.

offshore no more

Wrong. I'm an American worker and also a consumer. A consumer that buys computers, cars, homes, vacations, entertainment and many other discretional items. I also pay taxes and give to charities. When I lose my job to an Indian technical worker (who’s only advantage to me is that he works in a third world country for one tenth my wage), I will stop being a consumer and supporter of such items. So you see this loss of jobs not only hurts me, it hurts every industry I support and every industry that is supported by their employees and so on...

This is not worrying about job security; it's worrying about the future of our country. This domino effect is inevitable and totally destructive to our way of life. Offshoring is a race to the bottom, plain and simple. Ask yourself this, if offshoring is so good for the economy, why don't we just offshore EVERYTHING?, we'd all be rich then, right?

I fear that this is not about what kind of work Americans will or won't take. It's about how much money corporations can rake in. And as for the so call remittances? I'm sure you know where *that* money is going.

True, there are many Americans who turn their noses up at menial jobs. But we're not talking about a menial job here anyway. Supposedly, these people are trained technicians. Now, in fact, that's not true at all. They are people who just read from a script. Most of us on these boards know lightyears more than the script readers and if we have to call, it's likely that there's a real problem -- in which case the people we're talking to won't even have the language skills so that we can describe the problem to them.

You call because your computer won't turn on at all. What do they say?

"Oh yes. I understand. Now, please turn on your computer so we can get started..."

As for Americans and wages? Some of that is true as well, but it's hardly a blanket statement. People need a certain amount of money to live. Not only that, but there are many, many people in menial jobs who are Americans. And they have things like PHD's in technical fields. The same fields that companies claim no one here has the expertise to work in.

That's BS. What they really mean, is that after many years of training, and tens of thousands of dollars spent on their education, the company can't hire those people for a pittance.

Anyone care to explain why CEOs make MILLIONS and MILLIONS of dollars? You think they have the same qualifications as many of the senior design enginers that work in their company designing next gen chips, aircraft and what not? Please.

Those CEOs are where they are, not because they can run a company, but because they play the corporate game well. Then, after they run the company into the ground and screw hundreds of people out of their pensions, they float away, living off the remains of their multi-million dollar salarys.

The engineers? They get to work at WalMart. In menial jobs.

Hear about Walmart trying to open their own bank now too? Companies just want the most profits as possible with disregard to the people they serve. They drive down prices no matter the effects. We, as consumers, are to blame as well because we buy the cheap stuff that fuels companies to keep cutting costs and increasing profits.

But it doesn't really matter anyway because in the end we all lose out; Domestic and Foreign alike! In 15-20 years you won't speak to people. You'll speak to computers with AI.

Dell: "Hello, this is Micro$oft Sam XP Technical Support edition powered by Windows. How can I help you?"
Me: "My computer won't run. It gets to the bios and then locks up."
Dell: "To turn on your computer, hit the button with the I and O together."
Me: "Yes, I did that, but it wont' load into windows. I need someone to fix my machine."
Dell: "To load windows just start up your computer, it's that easy!"
Me: "I Know that, but it won't work!"
Dell: "Sounds like your computer has a hardware problem. Can you turn it on?"
Me: "NO! It won't turn on."
Dell: "Try hitting the reset button on the bottom of your machine."
Me: "There is no reset button!"
Dell: "Next, try the power button"
Me: "ARGH! I want to talk to a manager now!"
Dell: "Ok, please wait"
<<<<<transfer>>>>>
Dell: "Hello, this is Micro$oft Sam Supervisor edition powered by Windows. I see you have a problem turning on your computer. What is your order number?"
Me: "546782"
Dell: "Is 5 4 7 6 8 1 0 correct?"
Me: "No! 546782"
Dell: "Ok. So what do you require help with?"
Me: "My computer won't turn on"
Dell: "I'm sorry, I couldn't understand that. Please speak slow and clearly by pronouncing each syllable of each word"
Me: "...."

Say what you want, but that's the way of business..

For example, a company is going to pay a worker in California $6.75/hr (minimum wage) plus have other extra expenses like disability, health insurance, benefits, workers comp etc..

In a foreign country, they pay the worker $6.75 a week and ....benefits, health insurance, workers comp are words they've never even heard of.... U.S. Labor is just wayyy too expensive... So the companies are saving BUTTLOADS of money going overseas...

That's capitalism for you.

stop buying cars, computers, homes, vacations, and entertainment and you won't need so much money, then you don't need so much pay.

many americans who can do the job are lazy ass so i'd choose someone who actually works hard

offshore no more

You don't GET IT, do you? If we stop buying cars, computers, etc...just who are these companies gonna sell their products to? Indians making $10 per hour??? They'll be the only ones working... What's gonna happen then? The whole purpose of offshoring is to buy low (labor) and sell high (priced to US consumers). That's where the earnings are. IT ONLY WORKS as long as there are companies here willing to pay a decent wage. If you can't sell high, you lose the advantage and all those jobs you offshored are now in India. CEO's may make 200 times my salary but are they gonna by 200 houses, and cars and computers for everyone I would have bought? No way. So what happens then, you have to lower prices and deflation sets in. Now, the home you purchased for $300,000 is selling down the street (brand new) for $200,000. Suddenly your $280,000 mortgage is on a house only worth $200,000...and so on... It's a pyramid scheme fueled by corporate greed, and as I said before, a race to the bottom.

i get it clearly..if you want to save your jobs then stop buying so much crap youdon't need...like 2GB ram

if you want to be CEO then you need to stop being a techie...look there are always going to be richer people...if you think that is happiness in life for you then pursue it...but if you are whining about oh woe is me, then i highly doubt you will ever make it; moreover, stop looking at what others have and what you don't have. it's just whining, whining, whining..

we look at economies differenly. we say, oh look how cheap u.s. firms are paying those bastard indians...but it does not cost as much to live there, and those indians working for u.s firms are getting paid lots more than the average indian, moreover, they are being employed...

this whole outsourcing thing is b.s. mumbo jumbo. if you want to be competitive in labor, you need to make yourself more competitive. if steel jobs go elsewhere, then you need to stop living in the past and get retrained or reeducated in a different field...

if you have lots of crap at home, you probably bought lots of crap...just think of all that crap that indians or others don't have.

dude, i love cheap stuff...screw buying at retail...boohoo, poor brick and mortar...

well i know one place that people are willing to pay waaaaaaaaaay to much, and that is whole foods...someone sold people that they need to pay extra for crap...and that is what organic is, is crap now isn't it? so if you buy organic you are paying for crap...give me fertilized food anyday