Sorry, can't answer you on the heat sink issue.
But what I am saying is based on nearly 10 years with laptops, all of them SAGERS. While they will certainly put out heat and a lot of it, there shouldn't be places on the case that you can't hold your hand too. Not that it wouldn't be uncomfortable, maybe even unpleasant, but you should be able to hold your hand to it. If its hotter than that, it doesn't comply with UL standards and that means its a fire hazard. This is the kind of heat you seemed to have described.
Secondly, no, the fans shouldn't have to run all the time. Yes, these are high performance machines that put out a lot of heat, but they are designed to deal with that heat without constantly running the fans. When I am really cranking on my 8886, heavy CAD and rendering work, the fans run about 1/3 to 1/2 of the time, they will run for a couple of minutes, then rest for a couple of minutes. If I am just surfing, they run between 1/4 and 1/3 third of the time, for about a minute or two, then off for 3 or 4 minutes.
However, if I am charging my batteries, running a bunch of heavy programs and plotting in the background, yes, the fans run all the time.
What you describe was very hot and the fans running continuously and loudly. That's not normal.