Originally Posted by inspiron9200
when it says page cannot be displayed, just press back and just keep on saying hello and everytime it go back to page cannot be displayed, just press back again and you are still on the waiting line. just keep on saying hello and after the 4th or 5th, they ussually answer. just be patient.
As I said already, I don't even get to that point
. As SOON as I click "NEXT" after filling in my info it says "page cannot be displayed". It's not a problem with IE or a firewall - I was using this very computer to chat with them 2 days ago. Same thing at home. I do not get to the point where the dialog box pops up saying there is both secure and insecure content, etc. As SOON as I press next, it's "page cannot be displayed" - ergo, I can't get thru to their chat!
Someone try to chat with them, tell me if you can get thru. Maybe it's something in my area, but I doubt it as I can get to any other website (and everything else on dell.com) just fine.