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WTF! Acer Travelmate 8104 From PCCONNECTION -> 1749?!?!?! - Page 2

post #21 of 46
3/11/05 at 2:45pm
AARG it looks like they are cancelling them.
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post #22 of 46
3/11/05 at 2:49pm
uh, what do you mean? did you order one?
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post #23 of 46
3/11/05 at 2:52pm
dangit, yeah, it doesn't look like you can get it anymore. I should have just pulled the trigger but I was trying to get my girlfriend to use her bonus miles credit card. Dangit!!!

Tellerve
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post #24 of 46
3/11/05 at 2:53pm
Quote:
Originally Posted by Little Recon
uh, what do you mean? did you order one?
er... actually...


i ordered two

the first one i ordered with saturday shipping @ 24.99

received confirmation email:

Qty ProductStock StatusPriceTotal
1 TravelMate 8104WLMi-XPP 2GHz processor, 15.4in. LCD displayIn Stock
Ships: Today$1,749.00$1,749.00
Acer
Item#: 5705464
Mfr#: LX.T7206.086
Ship Weight: 9 lbs.


Shipping Method: Best Way - Saturday

Subtotal:$1,749.00
Shipping:$24.99
Tax:$0.00
Order Total:$1,773.99

then i went to "my account"

looked at order status

saw my Acer Travelmate 8104... for 1749.99

clicked the "Status" link

and Order Status = Cancelled.

Strangely enough, the Order Total came out to 24.99, the price of the Saturday Shipping.

So i thought "well Lets Try It Again!"

So I ordered one with normal ground shipping Price 0.00 and the same thing happened.

Order STatus = Cancelled.

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post #25 of 46
3/11/05 at 2:53pm
Thread Starter 
fliwel342lkejl32ej!~!!!!

I am on the phone with their customer service. Giving me a bunch of bull crap answer that, sorry someone had just place the last order right before yours, so the order have been cancelled because we no longer have inventory of it. blah blah blah...

I replied, this is NOT a discontinued product, it is NOT a product in which the manufacture stop production on, so you can not tell me it is no longer a product...

he placed me on hold....

come back saying that "SKU" number is no longer being on order and it is no longer an offered product.

I replied, the "SKU" number is a number in which PCCONNECTION gives a product. No matter how many version of the SKU number you give it it is still the exact same product in which Acer deem it to be...

The supervisor comes on line rude and said you have the wrong interruptation of the the product. You do not know the product and we will not sell this product as it is no longer a valid product.

Blha blh blah!
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post #26 of 46
3/11/05 at 2:54pm
so did they cancel the orders already placed or did they just bring the page down?
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post #27 of 46
3/11/05 at 2:55pm
yeah, well, there ya have it. They aren't going to choke down a $500 loss on that laptop. And here I thought it was christmas

Sorry smilepak, back to the laptop decision grind I guess.

Tellerve
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post #28 of 46
3/11/05 at 2:55pm
Quote:
Originally Posted by Little Recon
so did they cancel the orders already placed or did they just bring the page down?
The page is still up I think. Theyjust cancelled my two orders only seconds after I put them in.
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post #29 of 46
3/11/05 at 2:57pm
Thread Starter 
Blah! It was worth a shot, but dang their customer service rep is stupid and their supervisor is dumb!

Giving bull crap answer and contradicting themselves over and over throughout the conversation.
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post #30 of 46
3/11/05 at 2:58pm
lol. oh well, nice try everyone! good effort! guess i'll let my order for my asus z71v stand...
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post #31 of 46
3/11/05 at 2:59pm
Thread Starter 
LoL! Oh well, back to notebook discussion. It was worth a shot.
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post #32 of 46
3/11/05 at 2:59pm
Thread Starter 
By the way, the supervisor told me that item is a refurb item

So it seems PCCONNECTION is selling people refurb item w/o their knowledge ahhaaha
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post #33 of 46
3/11/05 at 3:02pm
Shysters!
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post #34 of 46
3/11/05 at 3:02pm
lol, what a ride
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post #35 of 46
3/11/05 at 3:03pm
back to waiting for a Z71V review in the coming weeks... almost got this one with that price!
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post #36 of 46
3/11/05 at 3:05pm
Guys it was inevitable that it was going to get cancelled. But at the end of the day things like this happen. I remember when the x-box just came out a U.K. on-line shop accidentally priced them as £200 with three games and two joy pads normally £500, but by law they had to sell the x-boxes at that price to the people which ordered them at the crazy price then they changed them back to £500. This should happen here too
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post #37 of 46
3/11/05 at 3:06pm
Quote:
Originally Posted by smilepak
By the way, the supervisor told me that item is a refurb item

So it seems PCCONNECTION is selling people refurb item w/o their knowledge ahhaaha

Oooh, now that's an illegal buisness practice

Yep, back to dreams of an 8104 with a turion instead.

Tellerve
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post #38 of 46
3/11/05 at 3:07pm
Quote:
Originally Posted by olli3
Guys it was inevitable that it was going to get cancelled. But at the end of the day things like this happen. I remember when the x-box just came out a U.K. on-line shop accidentally priced them as £200 with three games and two joy pads normally £500, but by law they had to sell the x-boxes at that price to the people which ordered them at the crazy price then they changed them back to £500. This should happen here too
exactly, but that apparently isn't going to happen. Usually the webpage/company will put somewhere a clause about being idiots essentially to cover their bums. But apparently as smilepak found out they just chose to be idiots instead. Either way it is poor all around.

Tellerve

p.s. I think I might need to stay away from pc connection in the future
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post #39 of 46
3/11/05 at 3:15pm
It is not inevitable. There are actually consumer protection laws in most states that say they have to honor the price marked. There are some pretty serious fines if they do not honor the marked price. You can order items on back order from them...just an FYI. They are just trying to get out of there little screw up.
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post #40 of 46
3/11/05 at 3:22pm
Thread Starter 
Man, i don't know whatever happen to PCCONNECTION, but back in the late 90s, they will honor no matter what mistake they've done. I've gotten a US Robotics Couier at the time at pretty good price and a Toshiba Satellite Pro 4300 at a pretty good price from them too.

Somehow their customer service went south and hired rude and dump people.
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