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Phase 9

post #1 of 12
3/17/05 at 3:31pm
Thread Starter 
Just wondering what the average length of time is from the beginning of phase 9 and shipment?
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post #2 of 12
3/17/05 at 3:50pm
less than 24 hours, but that's w/ a desktop pc...so not too sure as far as lappies go...best of luck
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post #3 of 12
3/18/05 at 12:45am
Do you know if its the same time frame for an ALX? i;m i phase 8 and wonering when i should expect my pc
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post #4 of 12
3/18/05 at 4:09pm
I have been in phase 9 for 5 days now. Totally sucks. They are not even sure if it will be with me by the end of next week, being easter weekend. This is for the UK alienware, and i suppose it is smaller and takes longer in the UK.

Come on phase 14.
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post #5 of 12
3/23/05 at 1:19am
I just got to phase 9 today. That was a jump from phase 3. You might be stuck on one phase, but it doesnt mean that your computer isnt being worked on
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post #6 of 12
3/23/05 at 1:25am
I was in phase 9 when I woke up this morning. Called customer service and they told me I was in phase 10 and it would probably ship early next week. I told her that someone told me it would ship on Thursday and she told me "er, there was a uhm, problem in, production..."

Yeah, whatever. Allow me to chime in and say that I think this whole phase thing is b/s and doesn't reflect what's happening to the computer at all, but I digress.

Anyway, when I got home from class tonight I had an email from Alienware and Fedex telling me that my 7700 had been shipped.

So, I guess the moral of the story is: keep up hope
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post #7 of 12
3/23/05 at 1:45am
I'll have to agree with you on that, I ordered my system back on Feb 28...and I got to phase nine today...I called them yesterday and the lady said...OH your on phase ten...I was WOOHOO!...but then I get an email today stating I just reached phase 9 and should ship out in 5 to 7 days....so I don't know what to belive
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post #8 of 12
3/23/05 at 10:16am
I'm not the happiest with alienware right now.. was suppost to originally ship yesterday.. then a system change added 2 days.. now its going to be "a week or so in phase 9" acording to aw cs.

as far as spacecase goes.. you can't format the hard drive?? umm dude.. if you can't format a hard drive and get the pc goin again, you sure as hell shouldnt be working on one!!
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post #9 of 12
3/23/05 at 5:20pm
I am hating phase 9 right now. From tomorrow I will have been in there for 10 days. And even if they ship my system tomorrow I will not see it until Tuesday. Although I am seriously wondering if I will receive it next week at all.

Sigh, maybe I will be happier when it finally arrives.
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post #10 of 12
3/23/05 at 5:22pm
same here.
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post #11 of 12
3/24/05 at 2:30pm
Thread Starter 

The Endless Phase Game

I have now been in phase 9 for one week.. Talked the AW and they said it was in phase 12 but something didn't pass and they sent it back to integration (phase 9).. I'm not sure what's going on now but yesterday they said it should ship no later than 3/29. The original ship date was 3/23. Oh well... I guess it's a good thing I'm a patient person and don't need the machine right away. Just get it right AW.. and I will be happy!
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post #12 of 12
3/24/05 at 2:31pm
Thread Starter 
one more note... they told me that nothing was backordered and everything looked good, but with so many people stuck in phase 9, I'm beginning to wonder if that is truely the case.
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