Originally Posted by okijapapino
I was wondering why are there so many bad reviews about the alienware sentia? I just bought one, and I'm getting scared even before I get it. CNET gives it a 6.4 out of 10. Some people that reviewed it on CNET gives the Sentia some 1's and 2's, what's up with that? The main focus of those reviews is that the Sentia arrives with some hardware and software issues. And also that Alienware's support is terrible. Does this have some truth to it? Thanks.
Kevin, I wouldn't worry.
For one thing, CNet has the reputation of dirt in reviewing products. They constantly make huge errors in the reviews like not testing like products, and they make no effort to clean out troll user reviews. Go look at any review of a version of Windows or of a Pocket PC, many of the reviews are obvious trolling.
Check out the reviews here. The Sentia is a pocket bomber that will, in every area but the vid card, literally run rings around other similar systems.
As to AW support, I have not yet had occasion to use it. What I can say is that the AW folks here are first class, and Mario the sales rep who did my system order was both courteous and knew his stuff well.