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Gotta love Dell Customer Service!!! - Page 2

post #21 of 27
3/18/05 at 12:24am
Shinji, I feel the same way... I've owned 2 Dell notebooks (I8500 and I5100) and 1 Dell desktop (D4100) and never had any problems with any Dell system or any disappointments with Dell customer service.

no doubt XPS2 will be even more impressive
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post #22 of 27
3/18/05 at 12:41am
Quote:
Originally Posted by T4sys
Shinji, I feel the same way... I've owned 2 Dell notebooks (I8500 and I5100) and 1 Dell desktop (D4100) and never had any problems with any Dell system or any disappointments with Dell customer service.

no doubt XPS2 will be even more impressive
Yea yea.. XPS2 will be neat... but so sad... I can't buy XPS2 here in Singapore...
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post #23 of 27
3/18/05 at 1:45am
Thread Starter 
Quote:
Originally Posted by MichaelX30
70 mins on the 6 cell for the 9300??? Wow that sucks
Yup, that's with:

- Bightness set to 6
- MP3 playing in the background (medium loudness)
- Network card and modem turned off
- Surfing with wireless connection
- Occasional use of optical drive
- Graphics card overclocked to 350/725

70 minutes was too short and I told myself that I should have ordered an extra 9-cell battery with the 35% off coupon. After getting over the fact that I will be spending a little more money on a battery, I went on ebay and spent $128 for a new 9-cell battery this morning. Then in the afternoon, I realized that I should call to ask Dell if everything was normal, and I ended up with a free 9-cell. So now I will be putting one of them on ebay, unless I could get my friend with a 9200 to buy in from me!
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post #24 of 27
3/22/05 at 2:19pm
i think i might have to try that, because i was going to call them about their annoying shipping mistake
see http://notebookforums.com/showthread.php?t=69760
it was really annoying but at least i got it before i left for spring break. so i think i'm gonna give them a call today and get something, and a battery seems liek a good idea.
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post #25 of 27
3/22/05 at 2:49pm
I posted this on the 35% coupon thread as well, but thought some of you may be interested.

Well I called Dell Customer Svc. and told them I could buy the same exact 9300 in my sig for $303.97 less than the $24xx i paid for it if I used the 35% online coupon code M0KWBXGM6WXFFS for Dell home.

Well after getting put through to the return manager, I gave her the coupon code and she asked if a $300.00 credit would be ok . I said fine. She gave me the DPS# and said it will be credited. Took about 10 minutes.

smack
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post #26 of 27
3/22/05 at 3:18pm
well i just got off the phone with brian (hah prb muhumad) and i got 75$ coupon code, and that 35% credit of my account seems cool too, and makes sense too, retail stores do it all the time when they have sales. i'll prb give that a shot too.
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post #27 of 27
3/22/05 at 3:26pm
ok nm i would have saved like 30 bucks with the new coupon, not worth a call to dell.
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