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australian i9300 delay - Page 2

post #21 of 313
3/21/05 at 8:47am
ordered and paid 15/3/05.
listed as being delivered on 29/03/05.
no production/testing dates.
Have not gotten an email, but then again i never got an email with my customer number/order number. i had to ring up to get that. Email address is correct in their system because i got the initial order confirmation
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post #22 of 313
3/21/05 at 8:53am
Similar situation with my order:

Order Date: 16-Mar-2005
Estimated Delivery Date: 30-Mar-2005

According to the website I'm still in the 'kitting' stage.... how long does it take to get a bunch of parts together in one of their infamous 'tote' bags as the dell website puts it.. ? At this rate I expect to receive my laptop by Christmas! lol

Also I havent received any emails about any delays or anything of the sort... hmm....

Guess I'll see what happens as the 30th of this month draws near.

Ohh and I'm also interested to see what the screen situation will be like for us Aussies. My order lists the K9975 part no. for the WUXGA screen which is supposedly the Samsung, do all you guys have the same part number listed too? Pitty theres no Dell stores down here in Melbourne as I would have liked to have checked the screen out before ordering, ahh well all I can do is hope for the best.
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post #23 of 313
3/21/05 at 9:02am
Same screen part number listed here ... K9975 ...

Note that the Bondi Junction store didn't have the 9300, only a 9200 (with the old non-glossy screen). I was mainly concerned with the strength of the case and the overall weight and size (I did give the subwoofer a tryout whilst I was there though ... got a few looks!). As far as the Dell rep knew, none of the other Dell Direct stores had a 9300 on display.
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post #24 of 313
3/21/05 at 9:11am
Same screen part here, K9975.
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post #25 of 313
3/21/05 at 9:17am
May be a silly question guys, but how do you find out your screen number? ie. where do I find my order specs?

Also, it just occurred to me that if there is a shortage of 6800s and this will be a new batch then it may be possible that they are the DDR3 variety?!?!?! Thoughts...

Cheers
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post #26 of 313
3/21/05 at 10:03am
Noob Q .... I have heard of this DDR3.....what does it mean re DDR1 ram ?

Re screen model...look at your order.......its to the left of the screen spec.
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post #27 of 313
3/21/05 at 10:04am
Part number: at the confirmation form that was emailed to you.
DDR3: Fingers crossed!!
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post #28 of 313
3/21/05 at 10:19am
Quote:
Originally Posted by kobranet
Similar situation with my order:

Order Date: 16-Mar-2005
Estimated Delivery Date: 30-Mar-2005

According to the website I'm still in the 'kitting' stage.... how long does it take to get a bunch of parts together in one of their infamous 'tote' bags as the dell website puts it.. ? At this rate I expect to receive my laptop by Christmas! lol
<snip>
The impression I got from the Dell rep (and it was only an impression) was that you had two options if you paid by credit card (and the card is on their system) and a part was not available yet. The first is to wait until that part is available and assigned to the laptop before getting the credit card charged and having the laptop move through the production process. The second is to get the card charge approved and have the laptop "released to the factory" as she put it, and sit there waiting for the new component. The idea is as parts come in, they go to machines already "on the factory" first, and only if there are parts left over do they get assigned to those waiting for cards to be charged (she also said if I chose the latter, the estimated time is mid-April, if I chose the former, all bets were off).

The way I read that, if you've approved your credit card to be charged first, your laptop waits in 'kitting' for its video card, otherwise it waits in 'pre-production' for the next video card (and when Dell gets new video cards, they all go into laptops in the 'kitting' phase and only when there are spares do they get assigned to those in pre-production). Sound plausible?
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post #29 of 313
3/21/05 at 10:31am
bah!

imho, when we pay, they should already have the laptops assembled and delivered ASAP, We shouldnt have to wait 2-3 weeks for a laptop to get assembled.....

my 2c
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post #30 of 313
3/21/05 at 10:33am
How to assemble something without the ingredients?
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post #31 of 313
3/21/05 at 10:35am
Well the beauty of Dell is you can choose exactly what you want. The downside is with a few tens of thousands of possible combinations of laptop, they can't keep stock of everything (they keep a few in Dell Outlet I believe) which is why they make them when they're ordered. The downside though is they need to charge you before it hits the factory (otherwise they end up with a pile of machines put together that people haven't paid for when the credit cards don't work out and their inventory costs go up, reducing the number of insane deals they can offer!).

Of course, if you want to put your money down and get a laptop immediately, you can still get pretty good deals on other brands of laptop in walk-in stores ... online and mail-order shopping isn't for everyone ... with every upside there is always a down side as they say ...
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post #32 of 313
3/21/05 at 10:36am
Well said Psinewave!!
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post #33 of 313
3/21/05 at 10:45am
Quote:
Originally Posted by Psinewave

The way I read that, if you've approved your credit card to be charged first, your laptop waits in 'kitting' for its video card, otherwise it waits in 'pre-production' for the next video card (and when Dell gets new video cards, they all go into laptops in the 'kitting' phase and only when there are spares do they get assigned to those in pre-production). Sound plausible?

Hmm sounds plausible, not sure if thats actually the case or not though..
I've already been charged for the laptop so I wonder if that means I'll actually get it by the 30th as the estimated shipping date states..

Ohh well the main thing is that we get a good screen to start with( a video card with GDDR3 would be nice too! lol ), if we have to wait a bit longer for that to happen then its worth the wait I say.
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post #34 of 313
3/21/05 at 10:53am
just check my credit card a/c... yeah i also been charged already.... hoping to get on schedule... by the way returning the i9300 after XPS gen 2 had been introduced in AUS depends on the price..... US price itself is more than 3000 USD.... so if they do get introduced here, i guess it will be well over 5000 AUD.... so returning will be insane unless there is a maddening offer like the one with the 9300....
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post #35 of 313
3/21/05 at 11:22am
Waitaminute ... are you saying you know the XPS Gen 2 is going to be released in Australia?!?! Or are you just speculating?
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post #36 of 313
3/21/05 at 12:44pm
Quote:
Originally Posted by CalmOcean
just check my credit card a/c... yeah i also been charged already.... hoping to get on schedule... by the way returning the i9300 after XPS gen 2 had been introduced in AUS depends on the price..... US price itself is more than 3000 USD.... so if they do get introduced here, i guess it will be well over 5000 AUD.... so returning will be insane unless there is a maddening offer like the one with the 9300....

Not exactly $3000 U.S.
MY XPS2 came out at $1978 before tax.
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post #37 of 313
3/21/05 at 9:11pm
I just rung my rep and my order has already left the factory, the site just isn't being updated for whatever reason. However she said it probably won't come until next week due to the easter holidays
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post #38 of 313
3/21/05 at 9:53pm
I haven't seen or heard anything from Dell regarding any delays with my 9300 order - I might give my rep 'CP' a call today and see what he says.
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post #39 of 313
3/21/05 at 9:55pm
Same here, no progress made, no email, no anything!
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post #40 of 313
3/21/05 at 10:17pm
Quote:
Originally Posted by Krissy
I just rung my rep and my order has already left the factory, the site just isn't being updated for whatever reason. However she said it probably won't come until next week due to the easter holidays

the tracker site isnt being updated? Thats good - i was beginning to wonder why my order was still in ''preproduction''

ill give my rep a ring in the next day or 2!

I want my lappie!
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