Originally Posted by kobranet
Similar situation with my order:
Order Date: 16-Mar-2005
Estimated Delivery Date: 30-Mar-2005
According to the website I'm still in the 'kitting' stage.... how long does it take to get a bunch of parts together in one of their infamous 'tote' bags as the dell website puts it.. ? At this rate I expect to receive my laptop by Christmas! lol
The impression I got from the Dell rep (and it was only an impression) was that you had two options if you paid by credit card (and the card is on their system) and a part was not available yet. The first is to wait until that part is available and assigned to the laptop before getting the credit card charged and having the laptop move through the production process. The second is to get the card charge approved and have the laptop "released to the factory" as she put it, and sit there waiting for the new component. The idea is as parts come in, they go to machines already "on the factory" first, and only if there are parts left over do they get assigned to those waiting for cards to be charged (she also said if I chose the latter, the estimated time is mid-April, if I chose the former, all bets were off).
The way I read that, if you've approved your credit card to be charged first, your laptop waits in 'kitting' for its video card, otherwise it waits in 'pre-production' for the next video card (and when Dell gets new video cards, they all go into laptops in the 'kitting' phase and only when there are spares do they get assigned to those in pre-production). Sound plausible?