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Now THIS is a battery problem

post #1 of 21
Thread Starter 
So, I was lying on my couch the other night, running my 8890 off the battery, doing some browsing in firefox in attempts to run the battery down to do a cycle. I'm running with BatterySaver at it's lowest possible setting, trying to see how much time I can squeeze out of the system now that I've had her for a year. Anyways, it gets down to 84%, and I decide to do a reboot. I restart the system, and when she comes up, the battery light is flashing. I get into Windows, and the meter now says 4%. After all my programs have loaded (antivirus and such), it drops to 3%. I figure it's some kind of read error, so I go back to browsing. 15 minutes later, the comp shuts herself off.

So I go and charge the battery. Today, I went to boot off the battery again, and lo and behold, the system won't start. So I plug her in, boot into windows, and check the meter. According to windows, the battery is at 100%. So I unplug the power cord - system shuts off. Press the power button, won't turn on. Plug it back in, start it up, battery still says full. Every few seconds the indicator light turns orange, then turns green again a few seconds later. It's been doing that for months now though, and I'd never had a problem before.

Any ideas what the hell happened? I suppose the battery has shorted out or such, which really sucks, seeing as how my warranty expired 16 days ago. I guess that would make my laptop a desktop now, since I'm not going to give sager $189 for a replacement. Any thoughts at all?

My thanks for any responses, as always,

-Hal
post #2 of 21

Ditto

I have the same problem
It started about a month ago, and I have two batteries.
Both produced the same results , bang nb dies as soon as you unplug the juice.
My intention was to call while under warranty.

I just got out of the hospital last friday and I checked my warranty. I missed by about a month. So Tomorrow I wll call PC torque and see if they can help.

I originally had some problems during the initial build maybe it extended my primary warranty. If not I will let you know what the extended warranty finds.

It has to be the power circuit, I also have the flickering LCD problem.

Kevin.
post #3 of 21
I've had my batterys do the same thing - it shows a high percentage and then after a reboot it drops significantly. The last time I noticed it, it dropped to 40%, then carried on as normal. I'm fearing it's only a matter of time before my two batteries start acting in the same way.

We'll wait to see what anglersrus finds out - maybe there's some light at the end of the tunnel. *crosses fingers*
post #4 of 21
Thread Starter 
I managed to contact Sager in the LAST WEEK of my warranty, and they've had me RMA the battery to be checked. I'm HOPING it turns out that that is all that's wrong, though I'm leaning heavily toward it being another hardware issue.

I'll let you guys know what I find out.

-Hal
post #5 of 21
my battery is starting to die. lucky for me i bought with amex gold and i am expecting a free replacement battery!
post #6 of 21
It seems this is a problem with the Li-ion technology. Don't know if it is specific to Sager's or if other Li-ion uses do the same thing.

As I said in some other post maybe the Li-ion batteries they use "JUST CAN'T HANDLE A SAGER..."
post #7 of 21
Quote:
Originally Posted by Halciet
I managed to contact Sager in the LAST WEEK of my warranty, and they've had me RMA the battery to be checked. I'm HOPING it turns out that that is all that's wrong, though I'm leaning heavily toward it being another hardware issue.

I'll let you guys know what I find out.

-Hal
Nice one - I'd love to RMA even just one of mine and get a replacement, but my warranty's long gone.
post #8 of 21
Li-Ion batteries prefer partial (~50%) discharges to full ones. However, a full discharge for every ~50 charges is good to keep the battery calibrated so it thinks the charge is really what it is. I ran down my 8790's battery all the way constantly until I learned this, and it may be too late.

All of this being said, Li-Ions still only have a few hundred charge cycles in them. So if you use yours every day, don't expect more than a couple years out of a battery. The technology just isn't that good yet.
post #9 of 21
Quote:
Originally Posted by Iniamyen
All of this being said, Li-Ions still only have a few hundred charge cycles in them. So if you use yours every day, don't expect more than a couple years out of a battery.
Most of us on NBF have the opposite problem - we don't use the battery very often, so it's charged 100% and running on AC most of the time. This also seems to make the battery 'dumb' and in about a year, the battery's charge is dramatically reduced. We can't win either way
post #10 of 21
It is a pity the 8890 battery is so hard to swap because now I have a "dead" battery I could use it for AC work then quickly swap in a working one when I am on the go.

Might need to investigate some way to have this happen.
post #11 of 21
Thread Starter 
For my promised update: Sager received the battery, it tested screwed, and they mailed me a new one. It was just such an unexpected/abrupt death - one day it's running for an hour, hour and a half, and the next it was dead. Go figure.

-Hal
post #12 of 21
Quote:
Originally Posted by aussie
It is a pity the 8890 battery is so hard to swap because now I have a "dead" battery I could use it for AC work then quickly swap in a working one when I am on the go.

Might need to investigate some way to have this happen.
I started to think about ways to make the battery easier to change when I was looking at a 9hr trans-atlantic flight. In the end, I made a little tool that would undo the screws and not get confiscated (link ).

I had started to think of a way to do away with screws all together, but it never amounted to anything. If you find a way, do keep us informed.
post #13 of 21
Let me tell what i believe to know about my batteries.
They died when i was running games that makes the cpu go to 100%.
What i try to explain is that when you have to use your 8890 with hard applications, use it with the ac plugged, but don't do it with batteries. I think it kills them (especially if you remove the economy power option in the bios). The hot temperature is not good for the batteries.
It's my theory.

Like Always, sorry for my spoken english ...
Bonox From France.
post #14 of 21
Most likely a cheap and weak battery from the get go -- or the power drain is too rapid and the darn thing just burns up, which would mean that the battery was not correctly suited to the configuration.
post #15 of 21
Mine battery also died after about a year. The sticker on the back of the battery compartment says it's an Lithium Ion 888 I believe.

Now I can ONLY run it on AC. If I try to use the battery, I might have all of 2 minutes before it shuts itself down.

So two questions:
1) where can I order a new one?
2) how should I take care of a new one to ensure it lasts a long time? I use my computer 99% of the time on AC. It's always plugged in at home, and even when I go to a coffee shop or something I try to find AC. But still, even with rare battery use, it died. Should I remove the battery unless I'm using it?
post #16 of 21
Quote:
Originally Posted by Snubber
Mine battery also died after about a year. The sticker on the back of the battery compartment says it's an Lithium Ion 888 I believe.

Now I can ONLY run it on AC. If I try to use the battery, I might have all of 2 minutes before it shuts itself down.

So two questions:
1) where can I order a new one?
2) how should I take care of a new one to ensure it lasts a long time? I use my computer 99% of the time on AC. It's always plugged in at home, and even when I go to a coffee shop or something I try to find AC. But still, even with rare battery use, it died. Should I remove the battery unless I'm using it?
1) Sager homepage
2) do not run hard appz when ac unplugged.
post #17 of 21
One nice thing about the Sager 8890 is that you don't need the battery in while on AC. The only thing is that the laptop will sit on only 3 feet, and the primary hard drive is exposed. What I'm looking for is a way to fill the void left by removing my battery, especially since only having 3 feet makes it difficult to type on a desk.
post #18 of 21
Simple Denmicster, ask someone who has a dead battery to ship it to you. Put that one in the battery slot whilst keeping your good one in storage
post #19 of 21

Same here, but more details...

I've returned under RMA 2 batteries in the 1st year of service with a 3rd they won't take back.

Tech support the last time around said that they would cross ship me a replacement - they didn't and so was down a battery on an overseas trip - very annoying.

Also, Tech Support the last time I had to deal with it told me it is likely a problem with the motherboard and should I have another one die that they would replace the motherboard for me.

Well, another died and I called tech support - note that I've been very busy for the last 2 weeks pulling 70 hour weeks at the office - no time to call and deal with tech support. So I finish the current project and call them, they return the call a few days later and tell me that now the warrenty expired the week before and that the purchased extended warrenty won't cover this, that they will not stand behind their word that they would replace this since it was an on going issue but they would be happy to sell me another battery that would be dead within a few months. I requested to talk to the supervisor and still have not heard back from them.

At this point they will not get another dime of my money.

Every time I have had a problem with this laptop they have been unable or unwilling to help - their tech support has been useless.

The machine crashes on average 10 times a day and they wouldn't fix that either - most likely bad ram I suspect.

From the sound of it, it's a known problem and something they are tired of dealing with.

Since they miss-shipped the replacement battery, I have purchased an external battery solution for the laptop. Very annoying to have to lug one more heavy piece of lead in my bad.

Anyone know what type of RAM the 8890's take and a good place to get some?

-Jon
post #20 of 21
I have an idea about the whole battery swapping thing. I thought for a while about making a latch that would somehow work with the 8890 battery compartment so the screws wouldn't need to be used, but I thought about a simplier solution...
Some desktops have screws around the case that protrude just a bit and have a ridge on them for easy removal. If some can be found that are small enough, they would fit into the 8890 screw holes and whala, easy fix. The only prob is that they might poke your leg since they'll protrude a little...but hey, so would a latch, and this way nothing frame wise needs to be modded. I would imagine that only 2 would be needed, one for each end because the battery stays fairly well in its place, so it wouldn't be too annoying.
Well, hope this helps guys
-anglersrus
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