I never have problem with dell home crs.. If i dont like the way he answer my questions then i hang up and try another crs and complaint. Make sure you said the last rep gave you such a hard time and ects.. I'm pretty sure the next guy that you talk to will give you compensation toward yours troubles. I have gotten so many concession coupons out of them till they give up.. NO MORE COUPONS FOR THIS PARTICULAR ORDER!.. In other hand i agree that the small business division are much better educated.. If you have a problem they will do a follow up till your problem is solved.. But sb division is a little pricey then home plus the tax kills the deal.. hehe..
post #21 of 26
3/22/05 at 2:34am