Originally Posted by Cutters
In talking to Delbert in private messages Delbert indicated that there are a couple of more keyboards out there besides just the THAI and the CHINESE.
After having alot of problems with my keyboard, cursor jumping and web pages flipping for no reason while typiing with my fingers going no where off of home row and immediately above and below it. Based on the pictures some nice folks posted I assumed I had the "THAI" keyboard.
Today my replacement keyboard arrived, Dell even called me on Friday to let me know it shipped and it arrived today (Monday) the kit included the keyboard, a small philips screwdriver and a plastic tool designed to pop open the keyboard hinge cover and instructions on how to replace the keyboard, overall im very impressed with my first experience with dell customer service.
Upon opening up the keyboard hing cover and removing the keyboard here is what I found, I actually did not have a "THAI" keyboard as I thought I did based on other users descritptions and keyboards, but I actually had a Chinese Keyboard to begin withbut it didnt have the distinguishing "rivets" someone described the chinese keyboard as having. Apparently either another chinese manufacturer or just two types of chinese keyboards. My first one being what looks like a THAI keyboard. Now The replacement I was sent is definitely a CHINESE keyboard of the quality that others have described with the soo called "rivets" between the V,B and N keys.
My original chinese keyboard was model number DP/N OH5639, which is the standard number that shows up at Dell's site and a sticker on the back of it says Sunrex Technology Corp Model K051125X. Now what I can tell you of this original Chinese keyboard was that it sucks badly. Its cheap and very flimsy, lots of holes in the back of the metal plate where the keys are attached by a plastic assembly on the sides of the keys. When I hold it I can flex it like a very very cheap and thin piece of metal.
MY NEW CHINESE KEYBOARD: Is model number (on the back of the keyboard) A196 KFRMB2 Series. THIS CHINESE KEYBOARD IS AWESOME, it is the type with the so called "rivets" that other users describe between and under the V/B/N keys and some other keys too, the metal panel on the back of this keyboard is very solid and not flexy and its a solid piece of metal, no holes punched out of it and the supports underneath the keys are also different. I am typoing on my new keyboard right now and all I can say is HEAVEN, my cursor no longer jumps wildly when Im typing something. These new keys have more of a "clicky" sound than my original chinese keyboard but they are very solid and do not flex on the corners as folks complain happens with the THAI keyboard. The metal backplate is much thicker and solid (obviously since there are not holes stamped in it for the keys as the previous one that originally came with my system). According to my Dell shipping label I received Item Number R8690 which is a replacement kit that inlucdes the tools and the keyboard which is listed as Item Number N8685 TSH,KYBD,REPL,INSP,9200. When I talked with Dell about a replacement I told them I had the THAI keyboard and specifically requested a CHINESE keyboard and got exactly what I wanted.
I guess my experience doesnt help some since I never got a THAI keyboard to begin with but the key Flexing that others report with the THAI when you presd the corner of a key was also present on the original cheapo chinese one. My new chinese keyboard is quality plain and simple, nice tactile feed back , when I press on the corner of a key, the entire key presses down evenly without all of that flex and I can no longer hook underneath a key.
If you are having troubles with your keyboard you might want to talk to dell and let them know what you want. I did and it worked out great, I might even contact them to buy another one, just to have a spare one handy. (only fifteen dollars).
I am now a happy TYPER!! THANKS DELL!!
Interesting. My first XPS has that Chines Sunrex keyboard you really hate. I really like how quiet it is. My new XPS has....
*shuts down system to check*
the other Chinese one. model A196, clicky. I really do notice the difference in build quality when you take them apart. Not sure I'm a big fan of the clickies, but after having them both apart, the build quality difference is huge.