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A cable internet question

post #1 of 3
Thread Starter 
I called my ISP to come out wire an empty room for internet capability. I was the last work-order of the day, and I don't think the 3 man team gave a lot of effort. They basically fed me a line that since I already had 3 cable TV's in the house, that if they split one of those lines the loss of signal strength would be such that it wouldn't be "High quality, High Speed Internet."

Anyone heard of this?
post #2 of 3
True Lies! They're just to lazy to do it right.
My parents have 5 tvs hooked up to cable AND a cable modem.
Yes it's true if he splits the line off a current one the signal might not be strong enough, which is why they're supposed to install a new home run and feed directly off the trunk line coming into the house. This is what TimeWarner did for my parents. Instead of splitting off a line that was 2 feet away they ran a new line down into the basement and put in a 'special' splitter off the main line coming from the pole. This was all done at TimeWarner's expense.
post #3 of 3
Yeppers, that's what they are supposed to do. Though theoretically because its digital, it shouldn't make a difference for Data. But in all the cases I know of (perhaps a couple dozen) that's what they have always done. Installed a new home run from the service entry to the location in question. Never split off an existing line. When they did mine a long time ago, I asked the cable guy, who was enjoying a day in the country for my benefit, about this, why didn't he just split off the perfectly good cable running right by the location. He said its RoadRunner policy to do a home run in all data situations. He elaborated that it was to avoid problems with slow speed complaints.
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