I dont know what the he*l most of you are talking about...

sure there was never a problem with the displays...

go and take a look at dragons video refering the xps2 sparkle problem (which is the same n the i9300)

Truth, try to calm down on the posts, theres no need for the added angst in the forums. We are all a little frusturated about some components on our computer, its human nature I think. Just calm down a bit man.

We are a family here! Make love man, not war!

What do you expect a Dell rep to say? "yes it's true, we are shipping an inferior product"
Do you have your 9300 yet? If you do, and you have no screen problems - good for you.

If you don't, you are just as bad as the people you are chastising.
I am glad there are forums like this to bring problems to light.
I am going to cancel my order. I think it probably saved me shipping back to Dell and some frustration. I would not be happy to pay $3000 for a laptop with a sub-par LCD.

I looked at that video, and I didn't see anything unusual.

Of course the real test will be when I get my XP2 this week.

Truth,
Ditto

hey Truth what exactly do you expect from a public forum? This community is large and all sorts of people partake of its wares. Be smart and take everything learned here with a grain of salt, plus go to other forums(just as good as this one) and see what they say then make up your mind. If people are fools to adjust their real time decisions according to what total strangers say without testing and probing the info. thats their problem.

The people on this forum who complain about nit picky stuff such as sparkling, light leakage, etc. represent less than 1% of Dell's customers. That's why they don't consider any problem with the 9300s...

You know I don't want to start a flame fest, but truth you sound like you are a little clueless. I have had the pleasure of working on many a notebook. I personally do not like Dell notebooks of the last couple years in general. WUXGA and (in some 9200s anyway) WSXGA+ were/are the screens with issues WXGA was never an issue to my knowledge. Lets hope you get a good one or just can't tell what good vs bad is.

Granted MOST people either won't see it or it doesn't matter to them. But those of us who do see it get really anoyed by it. I can not work on photos with this thing, fine detail with graphics are a joke. Brightness is sub par as well as the sparklies. My old 3 year old HP is brighter. For a $3500 laptop there is no excuse.

I talked to my second Dell person today. They know about the "sparklies" problem. He was dodging it until I told him point blank I researched it and they were calling it that in the forums. Then he had the never to tell me their screen was as good or better then anyone else’s. I told him point blank the Sony I had next to it had zero of what we are referring to as sparklies and was considerably brighter. I had an HP over the weekend - not a W, but UXGA and it blew it away. Not to mention my bosses Inspiron 5150 UXGA - no sparklies there. He tried to tell that it is a result of the resolution. As far as I can tell it is related to trying to give a wide angle view. Not only do I have sparklies, the screen is "splotchy" when I look at it.

As far as the 5150 goes - don't suppose there are any problems there either? They have a bad power chip and are prone to overheating. Not mention there is also the AC adaptor plug that has a tendency to fail. There are places that will fix both - replacement of the chip for one and they actually have to go into the plug to fix it because you can not by a replacement. Dell says no problem...look on eBay and see how many dead ones you can buy in any given week. A new board is $400. Repairs run from $150 to around $400.

Then there is my Inspiron 2500s – sold with XP yet the NICs do not work properly with XP and they refuse to service them. They were bought with 3 year warranties even.

I guess what I am getting at is that not everyone here is a clueless whiner. I personally just can not seem to learn Dell is a crap company to deal with. I have had no problems with the desktop I bought, but thier notebooks which everyone says is their strength are shit. Regardless they just hit my 3 strike rule. 3 strikes in any given year and you are SOL. I have $220k of business on the line with them at the moment and since even now in this situation, they can not handle this for me it is going to HP or IBM and this notebook is going back.

Last time I checked the LCD is part of the computer and an important part as well. Everyone that hasn't received their laptop, needs to stop complaining about people complaining about the LCD problems. You have no idea what it is like. I am one of the lucky ones with a very very bad screen and it is incredibly annoying. I know you want to convince yourself that there is no problems with the screen but there is...

So you believe the Dell rep over a bunch of experienced users. Of course Dell is going to tell you nothing is wrong with their screens. Duh!

So you thought you'd add yet another post that wasn't based on actual experience with the laptop to balance things out a bit?

One simple thing comes through as I see it. Dell uses 3rd tier LCD screens to save on unit costs. If you want better you have to pay the 200-300 more for another brand.

Daley

Dell said there was nothing wrong with the i9200 screens, and that owners weren't used to the new improved technology. The efforts of Dellbert and others efforts documenting the screen model numbers and manufacturers led to the conclusion that the LG screen was bad, and the Samsung was better (but not perfect). Most of early i9200s were shipped with the really bad LG screens, but later ones were shipped with the Samsungs - likely because people were asking for from the information gathered here.

The i9300 display discussions have grown from the i9200s. Just about everyone agrees these are top-notch lappies in every other respect, and that's why there's been less discussion regarding their attributes. The display remains its Achilles Heal, although it seems better on the i9300/xps2. If Dell is made aware that people are comparing their displays to other brands, they will be more likely to try to match them. The glossy screens demonstrate they at least know this is what people want. This forum shows that people are smart enough to know the difference between a shiny screen and a good screen.

IBM makes great lappies also, but from what I’ve seen their screens are worse overall - they just look dull to me. IBM owners will continue to buy them in spite of that because of their other good qualities (and their status factor). I think Dell owners have higher expectations now, especially with the large improvements in the construction quality. With the exception of PC Torque (they seem really customer-oriented), the horror stories I see in other sections brings me back to Dell - not perfect but at least tries to make things right far more often than not.

I'm still waiting for the first one to get the X-brite screen working in a i9300/xps2