Originally Posted by Gonzo143
Got my replacement battery today and AGAIN it's a 6 cell not the 9 cell.
Guess what, yesterday I went to the Dell chat and told her that I got the 6-cell instead of 9-cell. The Dell rep went ahead and issued me another shipping and dispatch number. This morning another chat with dell to check on this dispatch number and the Dell rep told me that the dispatch number is NOT in their systems. I decided to just phone Dell Technical support, I got connected and the Dell rep did dispatch another battery replacement.
I checked MY ACCOUNT just right now and I see TWO battery orders. One for $80 another for $106. Same 9-cell battery in the invoice. I will recieve the $80 9-cell tomorrow and the other $106 9-cell on April 7!