XPS-2 Stolen - Page 2

About a month ago, I got two 2001 FP's for my desktop. I had to carry these about three blocks from my school's mail room to my apartment. I tried to go unnoticed but what can you do really, they're huge. But sure enough, two weeks into my ownership of them my apartment gets robbed of both monitors, my desktop, and various other electronics. So yeah, this is the first thing I thought of as well: some @$$ watched me carry two big boxes with "DELL" painted all over them into my building. Go figures. Well no one was hurt. It's just stuff, right?

In any case, this is the long and short of why I now have a 9300 laptop, which I take with me everywhere I go. So, vanilla, I know how it feels to have things taken, and yes, it's terribly inconvenient, and I know this doesn't help to say it, but your situation could be much, much worse. If I were you, I'd be more worried about your personal information that was on the invoice than I would be about losing the actual laptop.

Just my 2 cents.

Hope it works out for you,

Odie

well this is the first I hear of a package being stolen by a carrier

UPS is horrible about damage claims. Years ago I had shipped a desktop to my school. They destroyed the machine. This happened to at least 10 other people in my apt. building. Couple of Apples but mostly PCs. Called and called and called for a claims adjustor to come out. They gave me the runaround for months. That is until I found out the disctrict managers home telephone number and called him at home one evening. Guy was surprised as he had been avoiding me. I said I will call you at home 1000 times if necessary for your company to honor its damage claim policy. Only then did UPS fix the computer built all I got back was a new one build out of salvaged parts.
Moved again a few years later. Same thing happened they threw the box so hard the motherboard cracked in 1/2. Dont use UPS.

The 300GB external HD I ordered to supplement 60GB in XPS-2 was shipped via UPS on March 10th for next day delivery. Stolen from depot March 11th.
They suck.

I am sure glad I am working from home today.

I am sitting in my house and I look out the window to see my wife signing for a single small box and the UPS driver walking back to the truck.

I proceeded to sprint out the door and call out the UPS driver, who is now sitting in the driver's seat ready to drive away. I told him my shipment had 2 boxes, that the laptop boxes have been getting stolen out of the UPS distribution centers and that if he did not have my laptop on the box I wanted to withdraw my wife's signature and reject the shipment.

He then turned off the truck and proceeded to go through the shipments in the truck. Needless to say, 10 minutes later he picks up the Dell box sitting right behind his seat and in plain view and hands it to my wife.

My wife thinks it was an honest mistake. I am thinking he may have been hoping she would have signed for 2 boxes and he would have had a free computer.

Oh, I got the LG screen and I have mega sparkles. Any white or light gray background looks like someone dusted my screen with pledge and it hasn't fully dried. The difference between my 9860 LCD's whites and the Dell's is night and day. I am going to test them side by side over the next few days and plan to post my findings with pictures.

"Honest mistake!!!"

I read your post , and I always like to give people in general the benefit of the doubt unless something else makes me do so. Considering my past dealings with UPS, I doubt HIGHLY that it was an "honest" mistake.

I have heard of a similar story from a co-worker of mine to where he did NOT actually catch the driver in time and upon checking the tracking status it showed he signed for both packages. (Different products ordered). He basically had to track down the driver and waited for him to enter the facility and got his package which was convienently still inside the truck.

The driver claimed he "did not have enough time" to deliver the leftover packages , and I believe my co-worker said he went far enough to exclude about 3 or 4 packages to help with his story.

You could say that he "honestly didn't have time" but according to him, it showed signed for 2 packages not one, which is pretty shady if you ask me.


I am glad you got your notebook, but not glad it has the sparkly effect .

Since I have zero dead pixels and zero light leakage I am going to give the sparkle effect a few days to see if it truly annoys me.

The true test will be whether or not it triggers a migraine on my wife. She is sensative to flickering lights.

LOL

ups= u poop shit
just a little something from my younger years

Cargo Lane theft is a serious problem for Dell and all the OEM's. I work with them on the business side and shipping companies lift dozen's of machines at a time when the orders get large enough. You can skim 15 or 20 off the top of an order of 500 and no one knows until its too late. We have been trying to help them with the problem BUT the customer has to load our tracking tool in the factory and not many businesses have factory loaded image programs.

Neither. I work for www.absolute.com We load on a lot of the business systems that go to schools and Fortune 500 companies that loose machines. You would be shocked if you knew how bad it really was.

Its tracking software that pings its location and reportsd back the IP. Then we track its location and work with law enforement to get the systems back. Its pretty cool

What if the thief formats the PC? lol

see? he's not answering, that means once you reinstall Windows all that high-tech security soft companies paying for - goes to shit

Sorry for not answering that earlier. Was out this weekend. Actually in the event of an F-disk or OS re-install we survive. We do have a firmware relationship with IBM and thier new T43 machine. Our core functionallity is built into the BIOS and cannot be flashed out with an earlier version.

http://www-1.ibm.com/press/PressServ...STATUS=publish

I hope that link gets you there...its a long one. If not the link is on our homepage
www.absolute.com

i hope this dont happen to me when my laptop shows up this week .... reminds me of when Fedex Tossed my Box full of new computer parts ( $ 1500 worth) on the rug that was wet on my Front step..
it had been sitting there since 11 , when i got home at 3 to see it sitting there..

Now there's a name I recognize. I reviewed that software program a few years ago, and yes it did do exactly what it claimed (and did survive a format). I didn't actually do an FDISK if I recall, but formatting the hard drive didn't remove the software.

Too bad you guys don't really deal with home users (or at least that's what I was told when I phoned up a year ago to purchase the software for my laptop).

Please don't misinterpret this post as an attempt to hock my wares. I gain nothing by the sale of individual licenses. Here is the ComputracePersonal Link

https://computracepersonal.absolute.com/

PS...Dell does have this available on thier site, but you have to look for it.