I just got my laptop about a week ago. It's been stuttering when i'm running winamp only! The laptop is not smooth at all when i am running winamp. I don't know if there is something wrong with winamp 5.0 above or it is the laptop. Also, the laptop is emitting a static sound from inside. I am not quite sure what it is. It just got louder recently. The AC adapter is also having a buzzing sound. However, it is very low so i gotta put it next to my ear to hear it. The harddrive lets out a sound sometimes when it is spinning like a faulty harddrive. I diagnosted the hdd using the acer diagnostic tools. It came back normal. The sound quality is terrible at times because it seems to distort sometimes. It is not as frequent as the other problems. I also noticed that the switching of speed to save power also causes the system to lag quite a lot. Is this supposed to happen to a $2200 laptop? I emailed PCNATION for a refund because this laptop is not worth my $2200. I went on to read their return policy and it says 15% fee for returns. Well, this is not gonna happen to me, especially when the error is at the manufacturer's place and not at the customer. If they planning to charge me for such a fee, i'll just take it up with one of the PC Magazine newspaper and get their reputation ruined. Well here is the story. I placed an order for the laptop on early March. It was backordered and the expected shipment of laptops was April 6, but nothing guaranteed. Called again on end of march to cancel order because of the long wait. Once the rep heard me say cancel, he immediately said we might have one in stock. He checked and there was one in stock. So i figured, i waited so long and it finally is there. So he said we can ship it to you and get it to you in 2-3 days. I got my laptop in 2-3 days and noticed a lot of problems. Now, my question is, why would they have a laptop on hand if the expected shipment was gonna be April 6. Only a few reasons came to mind, either someone returned it because it had problems or it is a refurbished one but they did not let me know. I feel like i got my $2200 cheated for buying a used laptop. Any posts or responses to this to what i should do will help. Thank You!