Thanks. I'll try that. It must be better than being told it's all my fault by Texas-based Dell-affiliated stooges here. And there seem to be quite a lot of those types posting here, predictably.
post #21 of 33
4/2/05 at 10:33am
|Ordering another PSU from a 3rd party vendor is the final solution, since the new advice I received from a Dell Tech Support person late yesterday is that the Dimension 8250 DOES NOT HAVE A 330W OR 350W PSU that can be bought from Dell. All PSUs for this computer are, strangely, 250W.
It would have been nice if they'd told me that back in January, instead of giving me a 4 month's runaround of misinformation and dishonesty.
Now I cannot get *anyone* to answer my emails so that I can RMA this useless PSU.
I'm going to refuse delivery on Tuesday of a new Dell Inspiron PC as a result of this poor customer service. I cannot do business with this company, it seems.
I invite a Dell Support person to post his/her email address here and offer to help me. I shall send them a full history, and if they can fix it, I'll take delivery of the Dell laptop on Tuesday.
Originally Posted by Col.Wild
I have a desktop and a laptop. So, in this situation you have alot of options for when you are in a bind. Even then, if those 2 fail, I still have the family computer (old 700 mhz celeron). Even with an older cheap desktop computer, its amazing what you do when your in a spot (so what if it takes a minute to load the program). I have an archive area with all the apps organized into directories with their serial #'s. So once I have access to a machine, I can pop in my DVD archive disk and be up and running quickly.
Then I have a portable DVD burner that can be plugged into any of the machines. I use it for regular backups. As well, in your desktop, get a second HD, then through your network copy your laptop my documents folder over to it every once in a while.
These days, there is alot of options that don't cost very money. It's great. I work at home, and so I figured I would share what I do to keep myself up and running.
I had a run in with Dell on Friday. They up and cancelled an exchange order. I was VERY frustrated with them. I find you have to stay on top of them everyday and almost hand hold the order through to it's completion. Why did I stay with Dell? Cause of the price, and the 30 day return policey. With Dell, I get ALL tbe bells and whistles at a really good price, so, for the time being I will continue to use them. But, lets all be honest, we are putting up with the lousey LCD screens.
But, I would have to say, that if I had alot more money I would buy something like an IBM. When I used to work in a office, we used thinkpads ... and they just do nothing but work. They take tons of abuse and just keep working, but, you pay through the nose for one that has the features you want. Or maybe a Toshiba .. havn't really though about it cause I'm not in that boat ... yet. I hope one day to be in a position where I can buy hi quality stuff.