My brother in law owns a "standard" r3000 series laptop purchased from compusa and hp support will not give him a part number for a replacement dvdrw drive for his system. Can someone who customized a 3000 series get a part number for a dvd burner for this system. From what I understand they use the serial numbers on the systems to cross reference parts and a "standard" system serial number can only pull up EXACT parts and part numbers for that system in the database. Again, all I need is an exact part number for a dvd burner, preferably a dvd+/- for a compaq r3000 series laptop. I have a horror story for anyone who hopes to upgrade their "standard" laptop in the, future, you are out of luck. Period.
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4/7/05 at 3:32pm