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Poll: Would you return a laptop with a dead/stuck pixel???

post #1 of 15
4/10/05 at 1:24am
Thread Starter 
You just recieved the laptop you've been waiting for a week to come in the mail. You power it up only to find that it has a stuck pixel. Do you hold onto the laptop or do you return it for a new one as fast as possible?

POLL: keep/return
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post #2 of 15
4/10/05 at 1:25am
Wheres the poll?

I would keep the laptop. One dead pixel isnt that big of an annoyance for me.
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post #3 of 15
4/10/05 at 1:27am
depends on where the pixel is and how many of them. personally if their is one around the center of the screen i would probably want to get a replacement.

edit: also depends on resolution (i got a uxga display so it will be much harder for me to actually see a little dead pixel on it)
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post #4 of 15
4/10/05 at 3:39am
As Horseflyofdoom says, it depends where the pixel is located on the screen and how much of an annoyance / how distracting it is for you. Dead pixels can vary in luminosity, and some are clearly more distracting than others.

I recently returned a brand-new LG L1730P LCD monitor because it had a bright (and I mean _really_ bright) red dead pixel in the center of the screen. LGE have a dead pixel policy of 4 dead pixels before they will replace a monitor, but they gave me a replacement anyway because of the location and brightness of the pixel. The replacement monitor I got also has a dead pixel(!), but it's much less bright and less distracting; it's a light blue pixel at the very bottom-right corner of the screen, and I can live with that.

So yeah, if it's really pissing you off, then shoot for a replacement; there's no harm in trying. There is a chance you will get a replacement even if it is not covered by standard policy if the pixel is a significant annoyance.
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post #5 of 15
4/10/05 at 9:24am
I think the question is, "Can you return...". Most manufacturers will either not allow you to return a laptop or monitor if it has a certain number of dead pixels in a certain zone (ie.: 2 in the center, or 5 in the corner[s]), OR will require you to buy an extra warranty policy for dead pixels that will allow you to return the product if it contains one dead pixel.
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post #6 of 15
4/10/05 at 11:13am
let me put it this way. i got my uniwill with a dead pixel almost dead center. it was pink in color and the resolution is wxga, so its quite noticable (especially on dark textures). I tried to return it, but i would stand to lose $200 doing so, so i kept it, wasn't a problem for me.

Part 2 of my story: yesterday my screen died completely. the laptop still works very well, but the screen is dead. I will be returning it to ibuypower and they will give me a new screen, this time hopefully WITHOUT any dead pixels.
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post #7 of 15
4/10/05 at 11:29am

Dead Pixel

If I could see a dead pixel, the laptop would go back but if I had to run any special sofrware in order to find the dead pixel then I wouoldn't return the system. In fact, I wouldn't run any special software to check for something I can't find in normal use...
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post #8 of 15
4/10/05 at 11:36am
That was the deciding factor for me. Because I couldn't afford the laptop to begin with, and the fans were lounder then I expected... if it had one dead pixel, then I would send it back.
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post #9 of 15
4/10/05 at 11:40am
Nope. I've worked with dozens of LCDs, and dead pixels never bothered me. Infact, the LCD i'm sitting infront now at work has 5 dead pixels pretty much clustered dead center of the screen... and aside from noticing them the first time about a month ago, i didn't even remember they were here until i read this read.
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post #10 of 15
4/10/05 at 1:17pm
Depends where the pixel is at and if it's dead or stuck. Stuck pixels bother me more than dead ones.
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post #11 of 15
4/10/05 at 1:27pm
I would return it.
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post #12 of 15
4/10/05 at 2:43pm
Dead pixel usually is not a problem, I don't even run test for them anymore when I get a new LCD. Stuck ones though, depending on how bright and where they are. If they are bright and near the center of the screen, it would bother me and I'll probably return it. It's it's dim or to the side then I'll see if I get adjusted to them in afew days then decide.
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post #13 of 15
4/10/05 at 5:39pm
Don't know, since I don't have one
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post #14 of 15
4/11/05 at 2:57pm
Just one? No
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post #15 of 15
4/14/05 at 7:14pm
Thread Starter 
Now this laptop has developed a screen flicker...
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