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M5414 recovery media

post #1 of 25
4/17/05 at 9:58am
Thread Starter 
Hi All,
I just bought a m5414 from Best Buy and the system wanted me do an immediated recovery media backup which I tried but was advised that a backup had already been done and it wouldn't let me build one. I called emachine support and was advised that it was a known problem and they would ship me a recovery backup. After waiting two weeks I called again and was told I was backordered!!! I tried to install a dual booting Linux system and then tried to uninstall but as you might have guessed...it didn't work. Now I can't even bring up Windows. I tried to install a Windows XP home edition but don't have all the drivers that were on the original system. Anybody know or have an original backup of their system that I could copy or any other suggestions. Really appreciate any help I can get.
Thanks, Ron
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post #2 of 25
4/19/05 at 6:02pm

M5414 recovery media

It seems I'm on the same boat with you. In my case, I simply reinstalled Window XP professional version, without trying to backup the recovery disks, because I simply thought the CDs already contains the original drivers.

After the installation of XP prof. I realize the CDs shipped with the laptop were blank. I called best buy, they ask me for $90.00 to fix it. I then called eMachines, they asked $20.00 for it, so I requested one on Sat. April 9. However, after 10 days, it's still out-of-stock.

Did eMachines ask you for $20.00 for shipping and handling? Any luck to getting it so far?

In the meantime, I figured out the video driver from SiS (www.sis.com) so that I can now at least use my laptop. I have an extra external wireless adapter that is working as well. I couldn't make the internal wireless adapter work yet. Another missing thing is the multimedia driver - I couldn't find the right one. Do you have any idea?

I just called eMachines again, and they still can not give me any date when I will receive my recovery CDs.

Regards,
Ming
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post #3 of 25
4/21/05 at 10:37am
I'm having the same problem with this model. I swapped the 60gb HD out with the 20 in my mp3 player because I needed more storage for my mp3's and can use the player as an external mass storage device. I then in-stalled Win XP Pro and cannot get the wireless, sound, or video to work. I've emailed emachines and am still waiting on a reply on how to obtain drivers. =/ Thanks for the link to the graphics drivers thoughtmiliu99~!

~Mikael
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post #4 of 25
4/21/05 at 11:32am
Ok, after talking with gateway, they said:

The drivers are not available for download. That they are only on the original HD and you need to make your recovery disks. Also, the drivers will only work with XP Home.

Thats pretty lame, however I did get the cust. service rep to give me the model of the graphics accelerator which is a "Sis M760 ultra 256." (www.sis.com) has the drivers under IGP Graphics Drivers - then the first selection of the next box. They work too! =)

Edit* (http://www.realtek.com.tw/downloads/...Software=True)) has the AC 97 audio codec. =) I have it downloaded and working great!
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post #5 of 25
4/22/05 at 3:26am
Yeah, what's with this DIY restore CDs? I just got a pair of eMachine T3090 Sempron 3000 desktops for my kids (sweet deal, $329.99 ea, including monitor and printer) and had to make them too. I can understand having the latest updates and patches on the restore disks by making your own, but these machines couldn't have been made more than a couple of months ago (they don't even show in eMachines support yet) and they still needed 25 patches from WinBlows update! By the time I probably would have to use the restore, it'll probably take 200 XP patches anyway.
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post #6 of 25
4/22/05 at 4:26am
Awesome deal ... are those the s754 or SocketA Semprons?
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post #7 of 25
4/22/05 at 10:18am
Didn't look while I had them set up. They are boxed up now, waiting for graduation. Here's the BestBuy Link .
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post #8 of 25
4/22/05 at 10:36am
I just bought a M5414 last week from BestBuy. I've yet to make the backups, but after reading this forum I'll be sure to do that. Does anyone need a copy? If so, either reply to this forum or email me at NisAznMonk@aol.com

All I'd ask is that you send me a self addressed stamped envelope so I can send it to you.
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post #9 of 25
4/23/05 at 5:11am
The M5414 have a problem to where you will get a error message that says that he recovery has already been ran and cannot do it again, I do know that there is a patch that you can download from a Gateway FTP Server, but it hasn't been offered to the M5414 Systems so I dont' think it will work.

The reason that the CD's are out of stock is because this System is brand new I'm assuming,

Good Luck guys
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post #10 of 25
4/23/05 at 4:23pm
Finally found the drivers for the Integrated Wireless Broadcom NIC.

Long story....but....you can get them from HP's website, under drivers for the Z series pavilion.

For those of you who did not make a restore disk like I, I'd download these 3 drivers and burn them to cd for later use. I've even heard that the restore drivers will only work on XP Home. So if you want to use XP Pro or 2000, you'll need to play in this easter egg hunt to make your machine work.

Good Luck!
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post #11 of 25
4/23/05 at 5:53pm
You actually did the best thing. I hav =e found the HP and Dell drivers to work much better then the ones provided on my emachines. The ones that came with my emachine also didn't support WPA, whereas the HP and DEll ones do.
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post #12 of 25
4/24/05 at 2:01am
Quote:
Originally Posted by Thunder_PC
You actually did the best thing. I hav =e found the HP and Dell drivers to work much better then the ones provided on my emachines. The ones that came with my emachine also didn't support WPA, whereas the HP and DEll ones do.
got any links for these drivers?
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post #13 of 25
4/24/05 at 2:25am
Version 3.70.17.0

If your PC is using the Broadcom 54g board.
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post #14 of 25
4/28/05 at 2:00am
got this email from the Emachine customer service people. Hopefully this may help some of you....


Quote:
Dear Nam Hiekenwielder:

Thank you for contacting eMachines.

I see that you are having issues creating recovery CDs in your M5414 eMachines
notebook. You mentioned that you receive an error message stating that you have
already created the recovery CDs even though you have not.

I understand your concern and I am more than willing to assist you.

By default, the error message would only appear if the restore CDs are indeed
created using your computer. This is by design. Microsoft only allows one
physical backup of the operating system. Once the Recovery Media Creator
successfully creates a physical backup, Recovery Media Creator becomes disabled.

You may want to verify with the store where you have purchased the system for
this.


You can also try resetting the Recovery Media Creator through the steps below:

Use the following steps to reset Recovery Media Creator.

- Download the ResetRmc.exe file to the desktop. This is available from the
Gateway Web site at:

ftp://ftp.gateway.com/pub/hardware_s...c/ResetRmc.exe

- On the desktop, double-click the ResetRmc.exe file.

- In the WinZip - Password for file: ResetRmc.exe dialog box, type the following
password, and then click OK: G8way!

- The needed files extract to the C:\Cabs\ResetRmc folder.

- From the Start menu, click Run.

- In the Run dialog box, type: C:\Cabs\ResetRmc\ResetRmc.exe. Click OK.


Note: This is a very small file that executes extremely fast. You may not
notice anything happen after running the file.


As for an alternative in restoring your computer, your system uses Medialess
Recovery System. This type of system can recover your computer’s original
settings without using any Restore CD. All you have to do is perform the
following steps:

1. Turn on the computer
2. Repeatedly tap the "F11" key until the System Recovery menu is displayed.


Non-Destructive System Restore (Recommended)

The System Restore program in this normal default mode of operation, recovers
factory-shipped applications, drivers and the operating system without affecting
any data files that you may have created since purchasing this PC.

It also saves all your data and hard drive contents beforehand in a backup
folder (C:\My Backup).

1. Select this option and click on Next to begin.
2. The System Recovery process will take a few minutes, depending on the size of
the recovery image.
3. After the restore process completes, remove the System Recovery Disc from the
CD/DVD drive.
4. Click Restart to exit System Recovery.

Note: You will need a minimum of 4GB of free space on your hard disk drive to
use this restore option.

Note: This option sometimes appears under Advanced Options.


Full System Restore (Destructive)

**WARNING** This option will format your hard disk and reinstall all
factory-shipped files. Use this if all other options fail to restore the machine
to satisfactory condition. All your personal data files and applications will
be lost.

1. Select this option and click on Next to begin.
2. The System Recovery process will take a few minutes, depending on the size
of the recovery image.
3. After the restore process completes, remove the System Recovery Disc from
the CD/DVD drive.
4. Click Restart to exit System Recovery.

I hope that the information above was able to address your concern adequately.

Should you require further assistance with your eMachines system, please feel
free to send another message. Your comments and suggestions are welcome.

Sincerely,
Jason
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post #15 of 25
5/2/05 at 12:19pm
I ran into a similar problem. I talked with Best Buy reps to get a list of drivers. Unfortunately, the last M5414 had been sold. I then got online with an eMachines rep. What a joke. He had no idea what drivers a 5414 required.

Through trial and error and a lot of time spent googling, I managed to come up with a list of all drivers not auto-installed by Windows XP:

SiS Mirage2 Graphics driver (www.sis.com)
SiS Acceleration Graphic port (www.sis.com)
SiS IDE Controller (www.sis.com)
SiS 900 Fast Ethernet Controller (should already be installed via XP)
Realtek AC'97 Sound System (www.realtek.com.tw)
Conexant Modem driver (www.conexant.com)
Broadcom 802.11a/b/g WLAN driver (www.broadcom.com)

After installing the appropriate drivers, my system hardware device list is now clean, and everything works.

Good luck,
W James
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post #16 of 25
5/2/05 at 11:12pm
Quote:
Originally Posted by Wjames
I ran into a similar problem. I talked with Best Buy reps to get a list of drivers. Unfortunately, the last M5414 had been sold. I then got online with an eMachines rep. What a joke. He had no idea what drivers a 5414 required.

Through trial and error and a lot of time spent googling, I managed to come up with a list of all drivers not auto-installed by Windows XP:

SiS Mirage2 Graphics driver (www.sis.com)
SiS Acceleration Graphic port (www.sis.com)
SiS IDE Controller (www.sis.com)
SiS 900 Fast Ethernet Controller (should already be installed via XP)
Realtek AC'97 Sound System (www.realtek.com.tw)
Conexant Modem driver (www.conexant.com)
Broadcom 802.11a/b/g WLAN driver (www.broadcom.com)

After installing the appropriate drivers, my system hardware device list is now clean, and everything works.

Good luck,
W James

great post!!
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post #17 of 25
5/13/05 at 1:55am
I've got the 4 recovery discs here, but its taking forever to send it to www.yousendit.com to host them (as an .iso file). If anyone has a better suggestion let me know. Until then I'll try to get this thing to work.
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post #18 of 25
5/16/05 at 11:54am
I called their support number and received a full set of recovery disks within 2 days, no payment required. Seems like they've caught on to this error, so I think the hosted solution is now overcome by events. Thanks for the effort, though!
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post #19 of 25
6/12/05 at 2:14am
I also had problems generating my restore disks. I called eMachines about the problem. They had me download run the ResetRmc program which did noting for me so they sent me a copy of the restore CD's. The letter that came with the disks stated "Please find enclosed the replacement part thaty you requested along with easy-to-read installation instructions. If you would like further details please go to support.gateway.com and select "Contact Us" then choose your prefered method of communication." There was no "easy-to-read installation instructions" that came with the disks. Does anyone have the "easy-to-read installation instructions"?

I'm a newbe to this forum.

Thanks
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post #20 of 25
6/12/05 at 4:03pm
Quote:
Originally Posted by rnhedahl
I also had problems generating my restore disks. I called eMachines about the problem. They had me download run the ResetRmc program which did noting for me so they sent me a copy of the restore CD's. The letter that came with the disks stated "Please find enclosed the replacement part thaty you requested along with easy-to-read installation instructions. If you would like further details please go to support.gateway.com and select "Contact Us" then choose your prefered method of communication." There was no "easy-to-read installation instructions" that came with the disks. Does anyone have the "easy-to-read installation instructions"?

I'm a newbe to this forum.

Thanks
1. stick the disk in
2. restart the laptop
3. wait
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