It's up to the OEM to decide which version of Windows to provide, not Microsoft. XP Pro costs ~$100 more than XP Home. Is Microsoft supposed to give us all $100 free because E-machines/Gateway didn't give us an option? I'm not thrilled about it either, but place blame where blame is due. Love them or hate them, Microsoft is a business, and they are not in business to give away money. If anything, E-machines/Gateway should be offering some sort of trade-up program since they never even gave us a choice. The other OEMs I'm accustomed to dealing with have an option at purchase time, and it's the cheap nature of people that land them the Home edition.