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4760 screen emergency

post #1 of 6
9/25/03 at 12:01am
Thread Starter 
Hi guys,
I turned my 4760 on this afternoon and messed around for a while, then shut it off, nothing unusual. Came back 4 hours later and turned it on....nothing. Then I noticed that there acutally was a very faint picture on the screen, but way way out of the realm of brightness adjustments. After a couple of reboots, I plugged in an external monitor which worked fine. I went and reinstalled the ATI drivers and still nothing. I haven't done anything unusual with it, I did take it on a plane today, but it was working perfectly after I had gotten home, and I keep it in my posession at all times, so no big bumps. Anyone seen this before, and is there any possible cure besides mailing it back to sager?? I'm desparate.
thanks,
Derek
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post #2 of 6
9/25/03 at 12:26am
Sounds like the back light went out. Try tapping the lid while it's running. Not hard just sharply. If it's a loose connection it may connect it enough to work again.
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post #3 of 6
9/25/03 at 12:44am

back lighting

I posted the same thing last week about my 8887 and got no replies, I gave Sager a call, and that is the frist thing he said backlighting is no good. A $2 part and $60 in shipping later and as I write this it is on it way back to me.
I would give Sager a call and get a RMA and send it in for the fix.
I think it might happen a fair amount of time because he was very sure of himself about the cause. Good luck
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post #4 of 6
9/25/03 at 12:55am
Thread Starter 
thanks for the quick replys. Tried the tapping method, to no avail. Now that I think about it, I remember this same thing happpening once right after I first got my machine, but I just restarted and everything was fine...perhaps a bad connection now run amok.
Thanks,
Derek
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post #5 of 6
9/25/03 at 3:59pm
Thread Starter 
Just tried again and now it is working....
Is this likely to be a bad connection? I reinstalled the video drivers again just in case, and everything is working fine. I wonder if I should go ahead and RMA it, especially while it is under the sager warranty.
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post #6 of 6
9/28/03 at 8:03am
YES!!!

Get it fixed before you need to have your lappy on the road and it craps out on you like that again.

Better to be safe than sorry.
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