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Aarrrggh. this is the third day I've been stuck in phase 12...

post #1 of 3
Thread Starter 
unlike other customers, I only ever got emails for phases 3 and 12, and today is the third day I've been in 12... I chatted with an AW rep on their java chat feature yesterday, who was very nice but unfortunately could not tell me when my Sentia would move on to the next phase and then ship out to me.
post #2 of 3
phone them is better than chat on the live chat/
post #3 of 3
Yep - give them a phone call - they may have to put you on hold, but at least you'll get a detailed answer.
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