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8104 and USB 2 problems

post #1 of 9
Thread Starter 
great laptop, wicked screen and all...
whoever installed the OS on it at Acer is a moron, they formatted the HD in FAT32. After 7 days filesystem got corrupt and it got what was coming to it - a fresh OS install. FDisked the HD into 1 partition, NTFS. Downloaded the drivers from Acer site.

Runs much smoother and faster now, bootup time reduced.

1 Problem
I recently bought a Razer Diamondback mouse. Problems installing the drivers. Concluded that it might be due to USB ports not working in USB2.0 mode.
Did a chipset driver update from Intel (i THINK its the right one), still no Joy.

This is what i have listed under USB devices:
Intel 82801FB/FBM USB Universal Host Controller -2658
Intel 82801FB/FBM USB Universal Host Controller -2659
Intel 82801FB/FBM USB Universal Host Controller -265A
Intel 82801FB/FBM USB Universal Host Controller -265B
Intel 82801FB/FBM USB2 Enhanced Host Controller -265C
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub

Now i guess these correspond to individual USB ports on the lappie, what i fail to understand is why is only one labeled as 2.0? People at Razer Mouse support are saying USB Root Hub should show 2.0 in it and how razer must have 2.0 to operate properly. It seeems that the only 2.0 port is the one on the left, as the mouse sorta gets recognised when i plug it into this one but still doesnt want to overwrite the stock Microsoft mouse drivers (tried updating)

I had this problem both before and after the OS update, so its definitely not something brought on by the OS reinstall.
I tried both the original chipset drivers from acer and then from intel.

Can anyone shed some light? What do you have listed under USb devices? Does it show 2.0?

Now i NEED to get this mouse working... Counter Strike Source is waiting!!!
post #2 of 9
Acer formatted the HDD with FAT32 not because they are idiots, but because they utilize the most stable version of Norton Ghost (modified to their specs) as their eRecovery software. The newest version of Ghost that runs on NTFS has been known to have problems. Converting to NTFS is a simple process that takes less than 10 minutes and a reboot. I gather you've already mussed up the partitions already, so you won't be able to run eRecovery from your HDD, and are now limited to the CD/DVD option only. You should've just converted the existing partitions into NTFS using the command line convert utility. I kept the 2 50gb partitions (which works for me as one for music/video media files and rest for program files) but converted both to NTFS and have had absolutely no problems whatsoever.
post #3 of 9
Hi

Just to add you cant covert the second partition to NTFS
either its has to be Fat32, think your find the reason for this
is the recovery software on the hidden partition runs on
windows 98, hense the PQservice partition on the hard drive.

@papachumba

I was thinking of doing a clean install how was it did you
expirience any problems ?


TNT
post #4 of 9

Clean install

I did a clean install after repartitioning into a single 100GB partition. I did away with the recovery partition as I create my own ghost image. No problems.
post #5 of 9
Quote:
Originally Posted by papachumba

This is what i have listed under USB devices:
Intel 82801FB/FBM USB Universal Host Controller -2658
Intel 82801FB/FBM USB Universal Host Controller -2659
Intel 82801FB/FBM USB Universal Host Controller -265A
Intel 82801FB/FBM USB Universal Host Controller -265B
Intel 82801FB/FBM USB2 Enhanced Host Controller -265C
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
Haven't touched my 8104 and have exactly the same as above.


XIII
post #6 of 9

Same here

My 8104 lists the same USB information. As far as I can tell only the left hand usb port is 2.0, all of the other ports of 1.x USB. The Asus Z71v is the same way, there are a few posts in the asus forums about this.

That said, I have not had any problems running input devices like my MX518 mouse off the 1.x ports. But I can griped that I can have my external drive and usb key plugged in at the same time. The specs said 4 x USB2 ports.
post #7 of 9
Al USB ports work fine here - no problems. BIOS version perhaps?
post #8 of 9
Hi

I think your find they are all USB 2.0 you only ever have
one USB2 Enhanced Host Controller.


XIII
post #9 of 9

Re

Hi!

I just got my 8104. I've checked and I got the above hardware device info for USB ports too.

One way to test whether its a USB 2.0 port is to use a USB 2.0 flash memory stick and test all the USB ports. If any port is a USB 1.1 then a pop-up box would say that a High Speed device (USB 2.0) is detected using a lower speed port or something of such a nature. I happen to have another notebook having USB 1.1 ports and thats the message I get for inserting a USB 2.0 flash memory stick into it.

Well, no such pop-up message appeared in my case for the 8104 so I guess all the ports must be USB 2.0

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