light leakage and the fight with istnc your view needed! (video included) Asus Z71v - Page 3

That's fair. what Advitar is doing is not fair.

Good for you. But... If he is honest and ethical, he will make an honest and ethical decision. The decision may be it has a defect and it may be that it does NOT have a defect.

Good luck to you

Now that's legit! I'm out of reputation for today, but tomorrow I'll give you a positive one to balance out the negative one I left you earlier.

Like I said originally on page one of this post. Most if not all laptops and LCD these days will pose some form of light leakage. Some is more serve than other. But they do exist.

The only matter is how bad it is. Some companies try to hide it by having a glass face cover with black trimming to basically cover the leakage a bit. Thus, the LCD bevel is thicker than other, is one reason why.

From what I see in your MPEG, in my opinion that is not considered as major leakage as I have seen major leakage before. But hey, that is my opinion. Take it with a grain of salt as you wish.

My Thinkpad and Toshiba Satellite even have light leakage too . Just that my Z71V have less of it, so I basically see it as no leakage heehhe

looking at this situation from an outsider here;

judging from that video, there is some light leakage at the bottom, more so to the bottom right of the screen. but, it does not apear that this leakage will be visible in a lit room. i mean, you are providing the perfect environment for this leakeage to show to show up. and, who would work in the dark on the laptop? you can't see the keyboard.

although i think you have a valid complaint (based on the video again), it may appear you are being a tad picky by expecting the perfect product.

i want to say that you should be lucky you do not have any lit or dead pixels and that you should keep the system (assuming everything else is ok on it). but, if the reseller made a deal where the product would be considered defective by any sort of light leakage or dead/lit pixels, then the reseller needs to live up to that bargain and should have inspected both, the returned product and the one that was shipped to you in a dark room for light leakage or any other screen defect. this way, the reseller would have gotten a better understanding of how picky the client is and chose the "proper" product to ship out.

i think you are both at fault here

why couldn't you take a video with a red and green background instead of just black, and one vid in a lit room? the quality is not great, but not that bad as you described.

Holy smokes, I didn't see the video, but Advitar, CALM DOWN! Let Rick make it right. He’s obviously trying, so far. Wait until you get his final verdict, THEN if you feel he is a crook, post it here.

All I'm saying is that you need to give him a chance to make it right. You haven't done that yet.

Good luck.

BTW – ISTNC will let you exchange if you have dead pixels? WOW!!!

Rick is g0d.

Kai

Heck, if the dead pixel thing is true, I'd have to agree, BBQ.

huh, just turned out the lights and previewed my screen saver. apparently I have light leakage! lol. *shrugs* I only noticed it a bit when the windows screen boots up. Well, that and when I just previewed the screen saver. But I really don't care about light leakage while the screen saver is up. When I am working in front of it I can't see any light leakage whatsoever. I did also put in a dvd and see if it was really bad in the top and bottom bars. Nah, not at all, not pitch black, but no lcd I've ever seen has been pitch black on those bars.

I also am not a fan of airing out disputes in middispute. *shrugs* Maybe that's just me though, 'cause it seems like it happens quite a lot here.

Tellerve

I did the same tests, and mine doesn't have light leakage, at least to the best of my ability to observe. Yay!

Mine has a wee bit, but its hardly noticable. I don't mind at all.

You could see the light leakage if you look from directly top angle looking down or bottom angle looking up eheheh

personally i am all about airing disputes middispute here. if a vendor is screwing you, and you blab about it on these forums, a vendor might see it and give in just to shut you up. i dont like how rick and advitar using the forums as a place to argue, and i DONT think rick is trying to screw advitar.

advitar, you can insult rick's judgement, or his idea of a good screen, but the personal attacks? there is no reason to call him unethical etc. you dont know him, he's trying to help, and you're arguement is purely a discrepancy in judgement and not a moral question

I am a reseller as well as most of you know but i ll stick my 5 cents in. Light leekage? You know i never considered looking at a screensaver in dark background to evaluate the quality of a screen. Same goes or the sparkly screen paranoyia. That is the equivalent of poping the air bubles on your sneakers and measuring the deciples of noise that they make while they are being washed. Now if you had said my first laptop had too much light leekage i may belive you and give you a replacement. But two times in a row seems to point to you just not looking at the full picture no pun intended. How often will you be enjoying the viewing quality of your screen in black background is as often as you will be walking with poped sneakers. I also have a hard time believing that a reseller will tell you "i will replace your monitor personally if it has dead pixels or light leekage". This should be part of a written warranty. I would never give a gurantee like that. Not only is it ridiculous to offer something like that to any particular "lucky 10th customer of the day" its also highly questionable. If you heard something like this from any reseller you must have been dreaming or you took it out of context. If infact your ears are not playing tricks on you then you do have all rights to a full refund or another replacement. That simple. Yes i also agree its very unprofesional to discredit a reseller before finding the facts. You should have went about it in a more discrete manner before bringing it to the attention of all viewers. Resort to something like this only as a last scenario. I can imagine why ou may be mad if someone gave you a no leekage gurantee but i just think you took it out of context thats all. Rick. If your going to be parading around forums expect something like this. This person obvously found you here and its not a surprise he will come back and talk of his experience here. If i were you and I was 100% sure that this monitor shares the same qualities of all the other z71v's then i would not allow a return. It does look a little inconsistent from the video but the camera adds 50% leekage. Good luck

That's a good point, at the end: the camera enhances and exaggerates whatever light is already present, so it's probably not as bad as it appears. Given that it probably doesn't hardly show on anything but black, I'd let it go. It's probably due to being past the right vertical viewing limits or something.

I have before. Touch typing rules. I've also watched movies and television shows in the dark.

Would I work, in the dark, in a venue where the bottom portion of my screen is black? Well, not really. Is it a huge bother even then, judging by the test I just did? Well, no. Even in the dark, is it noticeable while I'm typing this post (I just turned off the lights to check?) Not at all, and I obviously have my brightness dialed up because it's too difficult to see without doing so. Was it noticeable while watching South Park episodes at odd angles? No. Was it noticeable while playing Unreal Tournament 2004? No. Was it noticeable while playing Doom 3 (admittedly, I only played that in a lit room)? No.

I wasnt looking to air anything in open forum, however, I am entitled to defend my position, its a no win situation. If I fail to respond, I'm guilty, if I do respond, I'm guilty.
I am not one for airing dirty laundry in any type of open setting, but I am entitled to defend myself. Others in the forum are entitled to respond, but as a rule, their responses will not sway my decision either way

Rick